Salon Coordinator

We are currently looking for enthusiastic, energetic, and organized coordinators, who love to create an excellent customer experience for our clients. The Salon Coordinator will have a variety of front desk responsibilities including answering inquiries, setting appointments, etc. As well as on the Floor Responsibilities, ensuring customer satisfaction and improving SALES. To support and Grow the salon business and our service providers business by offering opportunities to our Guests.

Equal parts CUSTOMER CARE/ SALES

RESPONSIBILITIES:

Team Sales and productivity are the Forefront

Pre-booking and Retailing

Suggestion of other services and monthly promotions

Leading a dynamic Team of service providers, while delivering 100% costumer satisfaction and increasing Sales

Greet and welcome clients as they arrive at the salon

Answer incoming calls & confirm appointments

Ensure reception area is tidy and presentable

Provide basic and accurate information in-person and via phone

Recommend products based on individual client needs

Occasionally receive, sort and organize products

Perform other clerical receptionist duties such as filing, photocopying transcribing and faxing

Additional duties as required

Qualifications:

Must Have previous SALES/CUSTOMER SERVICE experience

Must be Enthusiastic and Passionate for the industry

Professional and eager to learn

Friendly and display great customer service

Must be able to adapt to a fast-paced environment

Familiarity with Milano Systems is an asset

Job Types: Full-time, Part-time, Permanent

Pay: From $17.00 per hour

Shift:

• 8 hour shift

Work Location: In person