Service Writer (Edmonton West End

Put yourself in the driver’s seat and get some traction at Fountain Tire Edmonton West End (11107 158 St ) . We are currently looking for a full time Service Writer !

As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

• Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
• Providing service quotes and receiving customer authorization for work to be performed
• Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
• Scheduling customer appointments for tire and mechanical service
• Recommending tire service, specialty tire service, wheel and mechanical service to customers
• Ensuring that all products are billed accurately to the customer

What does it take to get on track?

• A minimum of 2 years of experience as a Service Advisor or Service Writer - mechanical aptitude is a must have
• Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
• Excellent time management skills
• Strong interpersonal skills with the ability to work as a team
• Ability to work well under pressure in a fast paced, ever changing and high-volume environment

  What do we offer? At Fountain Tire, you’ll have a great place to work:

• Pay worthy of your experience
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services
• Health, Dental and Vision Benefits for you and your family
• RRSP matching program
• The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

Interested applicants are welcome to apply in person or online!