social services worker

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Experience

Experience an asset

Work site environment

• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Services for the homeless
• Settlement services for new immigrants
• Bereavement issues

Work setting

• Community agency

Responsibilities

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Appraise clients' needs or eligibility for specific services
• Perform administrative tasks
• Conduct social research
• Assess client's relevant skill strengths and development needs
• Develop, co-ordinate and implement the delivery of specific services within the community
• Provide suicide and crisis intervention
• Resolve conflict situations
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Assist clients/guests with special needs
• Accompany clients to appointments and social outings

Supervision

• 1 to 2 people

Credentials

Certificates, licences, memberships, and courses 

• Applied Suicide Intervention Skills Training (ASIST)
• Mental health first aid Certificate

Experience and specialization

Target audience

• Aboriginal groups
• Culturally diverse groups
• Elderly
• Families
• Females
• Males
• Persons with an intellectual disability
• Persons with learning disabilities
• Persons with mental health disabilities
• Street population

Computer and technology knowledge

• Electronic mail
• MS Office

Area of work experience

• Community service organization

Additional information

Security and safety

• Criminal record check
• Child Abuse Registry check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Benefits

Financial benefits

• Mileage paid

Other benefits

• Learning/training paid by employer
• Team building opportunities