Supervisor Health Information Services

Requisition ID: 359763

Position Number: 20044430

Posting End Date:   May 30, 2024

City: Winnipeg

Employer: Winnipeg Regional Health Authority  

Site:  Victoria General Hospital

Department / Unit: Health Information Services

Job Stream: Non-Clinical

Union: Non Union  

Anticipated Start Date: 06/20/2024

FTE: 1.00

Anticipated Shift: Days 

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

The incumbent supervises Health Information Services (HIS) staff who perform the functions of Health Information Services which include the registration of patients, bed assignment, and the operation of telephone switchboard, paging and patient inquiry. The focus of the position is to ensure that patients are registered according to standards and best practices, and that registration and communication processes optimize workflow. The incumbent also represents the hospital and department on site, regional and provincial committees, working groups and project teams which have a focus on registration and communication services. In the absence of the Health Information Services Manager, the incumbent assumes delegated activities.

Experience

• Two years direct experience in Patient Registration.
• Demonstrated experience with an automated admission/discharge/transfer (ADT) application including knowledge and experience with software messaging standards.
• Experience with telephone communication equipment.
• Experience with interpretation and application of relevant privacy and related legislation; e.g. Personal Health Information Act, Mental Health Act, Freedom of Information and Protection of Privacy Act, Fatality Inquiry Act, Vital Statistics Act.

Education (Degree/Diploma/Certificate)

• Graduate of a recognized training program for Health Information Management Professionals, Business Administration, Health Services Management is required.
• A combination of education and experience may be considered.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Demonstrated ability to effectively schedule, supervise, direct, motivate, and evaluate staff.
• A thorough understanding of client registry and registration functions and their inter-relationship and integration with other Health Information Services functions; e.g. medical transcription, health record management, coding/abstracting and data management.
• Excellent organizational, time management and problem-solving skills.
• Ability to make independent decisions within scope of practice and role.
• Demonstrated team building and coaching skills.
• Excellent verbal and written communication skills.
• Demonstrated experience with Microsoft office programs and staff automated scheduling systems, etc.
• Excellent interpersonal and public relations skills.

Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.