support worker - social services

Overview

Languages

English

Education

• Bachelor's degree
• or equivalent experience

Experience

Experience an asset

Responsibilities

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Appraise clients' needs or eligibility for specific services
• Conduct social research
• Implement life skills workshops
• Assess client's relevant skill strengths and development needs
• Housekeeping activities
• Provide suicide and crisis intervention
• Resolve conflict situations
• Supervise activities of clients living in group homes and half-way houses
• Implement behaviour management programs
• Conduct individual and group counselling sessions
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Assist clients/guests with special needs

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses 

• Non-violent Crisis Intervention (NVCI) Certificate
• First Aid Certificate
• CPR Certificate

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Judgement
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player