Technician, Service

Here are some of the great benefits that we offer:

· Competitive wages

· Company paid health and dental benefits

· Paid vacation 

· Defined Contribution Pension Plan with company match

· Opportunity for career stability and growth

· Tuition reimbursement program

Job Responsibilities

• Proficient in Field Service activities concerning assigned relevant equipment sold by SPSG
• Responsible for continuous growth as a representative of Samuel PSG. 
• Active in the advancement of products/Service marketed by SPSG
• To work directly with Sales, Marketing, and Design teams on projects, demonstrations, trials, and other market related task as assigned by supervision.
• To participate/assist in training initiatives throughout the department.
• To participate in Lean initiatives and other developmental projects.
• To hold responsibilities and be accountable for assigned field projects. 
• To travel to and work remotely in customer and SPSG locations, including requirements in USA, Canada, and abroad.
• Maintain and follow paperwork and reporting guidelines.
• Manage travel schedule to minimize company costs.
• Good intercompany and customer relationships
• Maintain company vehicle, ensuring cleanliness and compliance with recommended schedules.
• Professional attire and behavior in representing SPSG
• Other as assigned by Management

Skills / Experience / Education Requirements:

• Minimum Associates Degree in related Engineering field and/or technical school equivalent. Other training and experience considered in certain situations.
• Favorable completion of Level II training and advancement requirements as set forth by management or experience approval certification by Manager.
• Level 2 completion of the incentivized advancement program as applicable.
• Favorable Performance evaluation history. 
• A minimum of 2 Years’ experience on equipment marketed by Samuel PSG.
• A minimum of 2 years’ experience as a Field Service Technician.
• Experience in automated controls as pertaining to Strapping equipment manufactured and/or marketed by SPSG.
• Maintain a continued willingness to learn and participate in departmental initiatives. 
• Capable of interpreting, and troubleshooting blueprints, electrical, pneumatic/hydraulic schematics.
• Demonstrated ability to handle stressful and challenging situations.
• Demonstrated ability and willingness to make acceptable judgment calls and decisions.
• Demonstrated ability to provide good communication both verbal and written as required.
• Demonstrated ability to be a Self-motivated individual that can work well with others or with little to no direct supervision.
• Demonstrated ability to be detail oriented and reliable to maintain customer equipment.

Working Conditions / Physical Requirements:

• May require working weekends, holidays, and overtime as needed.
• Requires availability for travel on short notice.
• Overnight travel expectation is up to 50%, but may exceed that in certain situations..
• Must be able to work in varies work conditions such as extreme temperatures, hot and cold environments
• Must be able to work safely around automated equipment with little to no supervision while following all company and customer safety policies

SAMST