reception clerk

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

7 months to less than 1 year

Work setting

• Spa

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Manage routine office functions including reception, telephone and booking appointments

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Combination of sitting, standing, walking

Benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Transportation provided by employer