Associate Partner Manager

Company : Uber

Job Type : Full Time

Toronto, On

Number of Applicants

:

000+

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Job Description - Associate Partner Manager

Associate Partner Manager Location Toronto, ON : About the Role The Uber Eats team is looking for sharp, highly motivated individuals to join our Enterprise team covering some of our most strategic partners. As an Enterprise Associate Partner Manager, you will work efficiently with our restaurant partners to drive revenue growth, operational excellence, and customer service. This person will work closely with restaurant partners, the restaurant support team, marketing and operations teams to optimize partnerships and provide maximum value for both Uber and its partners. What You'll Do
Sell and renew marketing products to your accounts
Own outcomes. Work with our enterprise partners to complete their highest priority initiatives
Assist with expansions, rollouts, and new partner initiatives to drive business growth
Communicate performance externally. Provide practical insights and track initiatives to ensure we're driving toward the best possible outcome
Act as the partner's point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner
Meet or exceed team critical metrics and revenue targets
Set and track account critical metric targets, weekly, monthly, and quarterly in a MBR, QBR context
Work with cross-functional teams to implement process changes to improve productivity
Travel up to 20% per quarter surrounding recurring Business Reviews as needed
Basic Qualifications
3+ years' experience in customer success & account management, ideally with a focus in strategic relationship management
Preferred Qualifications
Proven success in a B2B outbound account management role (running an existing book of business)
Experienced in Salesforce
Advanced understanding of Data / Excel / Spreadsheets. Able to interpret and present.
Formal partner management, sales, or leadership training
BA / BS Degree a plus
Experience leading cross-functional projects to improve customer experience
Strong attention to detail, organized, and analytical; with excellent communication, negotiation and interpersonal skills
Tech-savvy with Mac, iOS, and Android
Business acumen with a problem-solving attitude
Someone who thrives in a fast-paced, constantly evolving environment
Highly creative; passion to change and revolutionize the delivery industry
Familiarity with the restaurant industry and 3rd party delivery / Uber user
For Canada-based roles: The base salary range for this role is CAD$61,000 per year - CAD$67,750 per year. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link