Client Relations and Events Specialist

Your new company  

Our client is one of Canada’s largest and most successful law firms, is currently looking for a Client Relations & Events Specialist to join the Marketing department in the Toronto office.  The ideal candidate will have corporate event experience in a professional service environment.

 

In conjunction with the Toronto Events team and reporting to the Manager, Client Programming & Events, this role is responsible for planning and executing a variety of client-facing and internal events and seminars that meet the Firm’s business development objectives. 

Your new role  

• Collaborating with the Business Development team, legal professionals, and other stakeholders to develop memorable, unique client events and experiences, including seminars, receptions, dinners and special events, and providing support for tradeshows, conferences and sponsorships.
• Executing events and seminars end-to-end, including, but not limited to, planning, budget management, logistics, tracking, creative components, event onsite support and post-event reporting to ensure logistics are executed seamlessly.
• Acting as a lead for virtual and hybrid seminars, including managing planning meetings and rehearsals, liaising with webcast providers and providing technical and live webcast support.
• Leading the Client Holiday gifting campaign and managing branded merchandise for the Toronto office with national and international vendors.
• Sourcing, negotiating and maintaining strong relationships with suppliers, restaurants and venues.
• Working with the Business Development team to assist with managing event invitation lists.
• Developing and managing event-critical paths, day-of-event schedules and run sheets.
• Managing and tracking event budgets for assigned events.
• Compiling and evaluating data derived from national events to provide Firm Management with comprehensive year-end event metrics and analysis.
• Mentoring Events co-op students on day-to-day tasks.
• Supporting the Manager, Client Programming & Events with the development and execution of Firm Retreats and National Partners’ Meetings.

What you'll need to succeed  

• Bachelor’s degree in business, marketing or equivalent, or a college diploma with a focus in events.
• Minimum of three to five years of corporate event experience in a professional services environment is required.
• Outgoing and personable, with the ability to remain calm under pressure.
• Flexibility with hours of work is required — events take place before and after normal working hours and occasionally on weekends.
• The ability to adhere to multiple deadlines, juggle multiple events and prioritize tasks, accordingly, in a fast-paced work environment.
• A strong client-service approach, with a desire to meet high expectations.
• Strong logistical and planning skills to ensure the effective delivery of assigned events.
• The ability to take initiative, own tasks, establish priorities and be accountable for assigned projects.
• Excellent communication skills (verbal and written), with the ability to interact professionally and confidently with people at all levels of the organization.
• Strong negotiation skills when dealing with suppliers/vendors.
• Exceptional organizational skills, with high attention to detail.
• A creative thinker, with effective problem-solving skills and judgment.
• The ability to work independently and in a team environment.
• Strong working knowledge of Excel, PowerPoint, Word and CMS.

What you need to do now  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.