E-Commerce Specialist

Establishing a career at Matt & Nat means being part of a loving family. We don’t just hire employees; we engage passionate and driven individuals to complete our team. Our working environment is positive and welcoming. It encompasses passionate people that share a similar vision of how a conscientious fashion corporation should operate. If you are passionate about fashion and want to be a part of a growing organization that prioritizes social responsibility, integrity and love in their operations, we are looking for you!

Job Description

· Prepare and build seasonal catalogues for the website (English and French)

· Prepare and build seasonal sales files for the website (English and French)

· Work directly in the E-Commerce platform system, writing product content is accurate, posted and completed.

· Support photo studio team and graphic designer in ecommerce images delivery

· Review and update existing products to include the most up to date product information and features

· Update inventory, request stock and approve requests of stock from the Ecom warehouses.

· Create promotional codes / gift cards

· Ensure all price promotions are up to date

· Manage and review product presentation on site to ensure accuracy

· Ensure the product images, descriptions and prices are accurate and constantly updated;

· Work with marketing team to plan promotions on our website, grow and drive traffic sales and assist in running site-wide promotional events.

· Provide reporting and analytics on key online performance indicators

· Analyze sales data and remain well informed of competitive listings to provide feedback to marketing team to promote the low seller in social media

· Be in daily contact with the developer for all changes, updates, modifications on the website

· Manage relationships and performance of third parties such as affiliate company (regarding affiliates opportunities) Google, Online advertising agency, CRM, website platform provider, etc.

· Assist Care department with issues or troubleshooting related to the website

· Be the backup for E-commerce Coordinator

· Collaborate on the development of customer segmentation strategies, and feed campaign performance insights back to the analysis team in an iterative improvement loop

· Performance Tracking & Reporting

· Build segmented newsletters based on customer interest

· Report on performance

Qualifications

· Analytical mindset

· Strong prioritization skills

· Team worker

· Strong sense of responsibility and autonomy

· Methodological and organized approach

· Must be fluent in French and English

· 2 or more years of work experience in a similar position

· Quick and resourceful, team-player, flexible, accurate and very detail-oriented

· Knowledge in Shopify, Momentis an asset

· Knowledge and experience in Excel

Additional Information

· Challenging yet creative work environment

· Newly designed office, located near restaurants, cafés and public transport

· Competitive salary, benefits, and personal/sick days

· Group insurance plan (massage, dental, eye exam)

· Open-concept kitchen and working space

· Free coffee

· Employee discount on merchandise

· Paid Opus Card &/or Parking Space