GREETER/HOST

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

Hyatt Regency Vancouver is seeking a dedicated, professional, customer service orientated professional to join our Mosaic Bar & Grille restaurant team as a Regular Greeter/Host .

Greeters/Hosts are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. This position performs all duties associated with greeting, seating and reservation organization in a busy 3 meal full service restaurant and bar, including organization and maintenance of restaurant.

If you have worked as a restaurant greeter/host, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter/Host at Hyatt.

Candidate must be able to work Fridays, Saturdays, Sundays, and holidays.

Wage for this position starts at $19.64 per hour, after six months the wage increases to $22.92 per hour and after one year it increases to $26.19 per hour.

Being part of our Hyatt Regency Vancouver family means always having the opportunity to be yourself. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for as a team that learns and grows together. Be a part of something bigger.

Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. Your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best .

In the spirit of respect, reciprocity and truth, we gratefully honour and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land and who honour and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

Qualifications

• Must have a true desire to satisfy the needs of others in a fast paced environment.
• Must be available to work Fridays, Saturdays, Sundays, and holidays; breakfast, lunch and dinner shifts
• Must have Serving It Right certificate
• Must have Food Safe Level 1 certificate
• Must possess refined verbal communication skills.
• Must have previous customer service experience.
• Must be able to interact and work with a diverse group of associates and guests
• Minimum of at least one year food and beverage experience in a high volume restaurant with hosting duties
• Knowledge of Micros POS and Open Table system is preferred
• Knowledge of a second language considered an asset
• Must be able to perform duties with minimal supervision
• Must be highly organized and able to perform and prioritize tasks
• Must be an excellent team player
• Must remain positive, energetic and professional at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing throughout shift
• Frequent walking throughout the shift
• Occasional kneeling, pushing, pulling and lifting
• Occasional ascending or descending stairs and ramps