Onsite Events Manager

We're seeking an Onsite Events Manager to join us at Banff Hospitality Collective. Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 15 venues and counting. All our venues are unique in their own right but have a few things in common: 1. They are all located in beautiful downtown Banff. 2. Serve amazing food and beverage 3. Have wicked atmospheres powered by even cooler people. Want to know more? Check us out here:

Onsite Events Manager

Working closely with the Group Sales and Restaurant Operations Department, the Onsite Events Manager is responsible for the execution and success of group events by being the point of contact for both the client and the venue staff. Event bookings include wedding, social and corporate groups. 

We Love Perks! This Position Includes:

• Competitive salary
• $200 Welcome Gift Card to use at any BHC Venue
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Training & Development Allowance
• Cellphone Allowance
• Extended health benefits with premiums completely paid for by BHC after 3 months
• RRSP matching program after 3 months
• Short Term & Long Term Disability coverage after 3 months
• 3 weeks paid vacation + statutory holidays
• Paid wellness + community volunteer time

What You'll Do:

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labour costs
• Responsible for ensuring that all financial and administrative duties are completed accurately, on time and following company policies and procedures
• Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances
• Maintain professional image, including venue cleanliness, proper uniforms, and appearance standards
• Deeply understand, and have a strong commitment to the brand, constantly delivering and getting others to deliver the brand promise
• While you’re very focused on ensuring outstanding client service, responding to complaints, and taking appropriate action – you also recognize the importance of employee experience and building a strong team culture
• You’ll lead by example, having a strong floor presence, while managing the flow of service to ensure event timing is fulfilled
• Prepare for and attend weekly, monthly, quarterly, and six-month planning meetings 
• Prepare the final client invoice with itemized charges and deposits accounted for
• Meet on-site vendors and provide access for early event setup
• Erect floor plan according to BEO, and set up additional furniture and decor as instructed

What You Have:

• Competent with all Microsoft Office programs, administrative systems and departmental event software.
• Strong written skills, and ability to communicate professionally with clients.
• You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use of such systems
• You need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goal
• Connecting with people and building trusting relationships comes easily to you
• Collaborative working style and team focus
• Willing to take a step back to look at things from other perspectives and be open to a different way
• Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times
• Flexible schedule required
• ProServe certification required
• 2 years of experience in the food and beverage or events industry is preferred

Banff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?

BHC is an equal-opportunity employer. We are committed to employing a diverse workforce and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.