Security Guard - Inspector & Enforcement Officer - Toronto Pearson Airport - Full Time

Position: Inspector – Enforcement Officer

Site: GTAA - Toronto Pearson International Airport

City: Mississauga, ON

Status: Full Time

Hours: Rotating Continental (0600-1800 & 1800-0600hrs)

Pay Rate: $19.43/hr.

Site Description: Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada's largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Toronto Pearson is a hub for the movement of people and goods across the country, continent and globally. Toronto Pearson continues to grow with the increasing number of passengers annually by partnering with new airlines and connecting passengers to different regions of the world. Toronto Pearson is home to some world class shops, restaurants and handy services to cater to everyone's needs. The GTAA is the operator and manager of Toronto Pearson International Airport with a 15-member Board of Directors comprised of professionals from the world of aviation and business sectors as well as local citizens.

Job Description: Working on assigned shifts, the Inspector will conduct inspection of authorized GTAA vehicles throughout the terminal and holding areas. This position is to report directly to the Representative of the GTAA on a day-to-day basis. You will provide proactive and reactive security services safeguarding the traffic sector of Toronto Pearson International Airport. The safety and security of all Airport occupants is paramount to Paladin Security's success. Specific duties include but are not limited to:

• Being alert and observant while being outside, standing or walking for an extended period in all weather conditions (Rain, Snow, Excessive Heat & Cold…etc.)
• Conduct inspection of new and existing taxis, limos and peak period vehicles and ensure each vehicle is in accordance with the Conditions of Permit (number of vehicles to be inspection shall be at the discretion of the GTAA).
• Conduct inspections of all Groundside commercial vehicles i.e. hotel, crew, off airport parking, out of town services, delayed baggage etc.
• Inspect and submit reports of any anomalies and/or repairs required of all Groundside buildings and Parking lots as identified by GTAA representative.
• Visit driver's area to look for drivers conducting any illegal activity.
• Ensure all drivers are parked properly in line when parked in the designated waiting/ holding areas.
• Assist Holding Area and Pre-arranged Dispatcher during AVI and pre-arranged system failures.
• Give "Notice" to drivers for vehicle repairs and interviews with Commercial Vehicles Coordinator for failing to follow Conditions of Permit.
• Investigate serious complaints and report to GTAA Representative.
• Conduct and provide terminal curb enforcement and handout violations where necessary.
• Verify transponder function and that it is associated with the appropriate vehicle.
• Enforce the "Traffic on Land Side of Airports Regulations", as may be amended, supplemented or replaced from time to time (collectively the 'TLSARs")
• Issue Parking Infraction Notices (PINs) in accordance with established training procedures.
• Attend court for giving evidence on PINs issued by the guards.
• Assist Guards with eliminating traffic and pedestrian congestion.
• Maintain communications at all times with fellow Security Guard, Cliental and Paladin Managerial Staff.
• Respond immediately to any emergency and co-ordinate response accordingly based off established procedures.
• Perform duties and tasks assigned by the Security Leadership team and respond to the directions of the client; GTAA.
• Be observant and record all discrepancies, deficiencies and safety hazards/ concerns noted during patrols and take corrective action either informing the applicable department or handling it personally, whenever possible.
• Be courteous, and helpful in enforcing all company policies, procedures, rules and regulations.
• Maintain the highest standard of security at all times, being professional in attitude, appearance and application.
• Perform security duties in accordance with established procedures. Ensure they are being conducted within the limitations of any federal, provincial and municipal laws.
• Represent Paladin Security, The Greater Toronto Airport Authority (GTAA) and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport.

Prerequisites: At the time of the interview, applicants must be able to produce proof of completion of the following:

1. A Valid Ontario Security Guard License
2. Minimum of 1-year customer service experience preferably in an Airport environment or similar enforcement/ customer service role.
3. Ability to effectively communicate in English (both oral and written form).

1. No more than 2 minor convictions, no major convictions, and no more than 6 demerits in the last three years.
2. Grade 12 High School Diploma or acceptable equivalent.