Senior QA Analyst

About Restaurant Brands International:

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

At RBI, we recognize that our guests no longer only make food decisions based on the food itself, but rather the entire experience surrounding the meal. That experience is becoming increasingly digital. We create innovative products and technologies to deliver digital consumer experiences that enhance guest interactions with our brands. We're building the team and are looking for a Senior QA Analyst in our Toronto office.

We're building the team and are looking for a Senior QA Analyst in our Toronto office.

What you'll do:

• Create detailed, comprehensive, and well-structured test plans and test cases that consider project timelines, constraints, and the right mix of automated and manual testing.
• Prioritize test cases, propose 'in/out of QA scope' regression sets, escalate issues, provide status updates. Create Functional, Smoke and Regression test sets.
• Select application components for automation regression set, document test cases and support automation team during development; contribute to the design and improvements of our current test automation framework and validation practices.
• Strong experience in testing native mobile apps on Android and iOS platforms.
• Own the quality of the product. Hands-on experience in different testing types such as integration, functional, regression, E2E testing, smoke, security, accessibility, performance, API, automation, etc.
• Proficiency in documenting and resolving bugs.
• Strong experience in testing and automating APIs.
• Work collaboratively with Development, BAs, PMs, PO and stakeholders on issues resolution and status of ongoing deliverables.
• Conduct quality assurance test cases peer review and reviews on team deliverables and existing features for completeness and correctness, ensure that root causes are addressed for every bug.
• Coach the team of Developers on best practices to deliver against quality targets.
• Provides expertise, direction and coaching to more junior staff, keep the QA Director apprised of team member performance.
• Assist QA Management in enforcing quality processes and methodologies across the IT divisions and be responsible for maintaining standards throughout the software development lifecycle.
• Serve as subject matter expert for all major components, functionalities, integration between systems for all initiatives.
• Create/review QA training documentation and set training sessions; provide post-implementation support for all deliverables. Present QA Demo to the QA team after each Sprint.
• Ability to prioritize multiple work assignments, work independently with minimum supervision, perform well under pressure and to deadlines.

What you'll bring:

• Possess a Bachelor's degree in Computer Science or equivalent experience.
• 7+ years of experience in software testing across multiple projects.
• 5+ years of experience in Sr. QA Analyst role.
• Have strong technical skills, expert level in functional and non-functional, manual and automation testing, ideally in a continuous delivery environment.
• Proactive, strong-minded, quick thinker, and assertive.
• Flexible with the ability to adapt and work under pressure.
• Hands-on experience with running automation and API testing by using any or all of the following testing tools or frameworks: Appium, Selenium, Cypress, Postman, JMeter, Ghost Inspector, Zephyr.
• Nice to have: knowledge of performance testing.
• Experience with JIRA or similar Agile management tool.
• Ability to work independently or as part of a team while prioritizing daily tasks.

Benefits:

• Pension matching
• Hybrid
• Health benefits (medical, dental)
• Short- and long-term disability
• Comprehensive global paid parental leave
• Telehealth
• Employee Assistance Program
• Discounted Gym Memberships

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

#TimHortons