Senior Showroom Sales Representative

Russell Hendrix is looking for a Senior Showroom Sales Representative to join our sales team in Vancouver . You'll be an integral part of the team's success, supporting and assisting in the direction of the showroom operations. This position requires a drive to deliver on goals, excellent communication skills, and a high attention to detail. This is an ideal position for an individual with food service experience and is looking to find solutions for customers in a dynamic sales environment.

What We Do:

At Russell Hendrix Foodservice Equipment, we empower customers to succeed by providing high-quality foodservice solutions across Canada. For over 80 years, we've been a trusted partner to restaurants, hotels, and institutions across Canada. We serve our clients with industry-leading design, product solutions, distribution, and execution.

Working For Us:

We're a team of dedicated professionals who take pride in our work and value respect, integrity, and accountability. Our culture is one of customer focus, where we win as one team, invest in success, and care. We're committed to providing our employees with the support and resources they need to reach their full potential.

As a member of our team, you'll have the opportunity to work with some of the best and brightest people in the industry, and to make a real impact on the success of our customers. We offer competitive compensation packages, comprehensive benefits, ongoing training and development opportunities, as well as opportunities for growth and advancement within the company.

What You'll Do:

• Train new staff on Traverse operating system, using all relevant modules. i.e. POS, Item View, Item Availability, Customer Inquiry, progressing onto WM Move Quantity & SO Order Entry.
• Oversee price change procedures & delegating to ensure they are done in a timely manner.
• Ensure all warehouse & distribution centre transfers are received and posted accurately.
• In the supervisor's absence, responsible for Bin Code updates, posting cheques into AR Cash Receipts and seeing all Bank deposits are made on the next business day.
• Direct junior sales associates duties in between customers.
• Top up empty bins on the floor by manually pulling stock from the Vancouver warehouse and quick transferring in Traverse.
• Purchasing office supplies during the Showroom Supervisor's absence.
• Assist all commercial and residential customers (walk-ins and calls).
• Maintain a high level of customer service.
• Participate in merchandising and promotional activities.
• Ensure accuracy in all transactions, inventory, and procedures.
• Maintain a professional appearance, demeanor, and attitude at all times.
• Keep showroom, warehouse and front counter clear from clutter.
• Utilize front counter computer to invoice sales and look up information as necessary.
• Perform daily cash procedures; handle cash/debit/credit transactions and close cash at the end of each day.
• Maintain a high level of product and service knowledge.
• Un-pack, price, display and merchandise products in the showroom.
• Promoting of all in-store demonstrations and events.
• Maintain cleanliness of showroom; dust and tidy displays and front counter area.
• Maintain up-to-date retail and commercial catalogues and price lists at front desk.
• Count inventory as necessary.
• Participate in product knowledge sessions and ensure that all product knowledge is current.
• Contribute to a healthy and safe workplace.
• Assist with shipping-receiving tasks when necessary.
• Other duties as assigned.

Desired Skills and Experience:

• You are tech savvy and have experience with POS and ERP systems, experience with Traverse an asset.
• You have experience with administrative tasks, such as invoicing, inventory, and filing.
• You have 1-2 years of experience with commercial equipment sales.
• You have demonstrated customer service experience.
• Excellent written and oral communication skills.
• You are highly collaborative and team oriented.
• You are naturally organized and have a high attention to detail.
• You have an ability to be flexible in response to changing priorities and needs.
• You have a passion to learn and contribute.
• You work well with independently but know when to ask for help and keep the team informed.
• You are comfortable with giving and receiving feedback.

What's In It for You:

• On the job training.
• Extended health benefits.
• 400$ per year gym subsidy.
• Dynamic work environment.
• Excellent employee discount.
• Opportunity for growth.

Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.