server - food and beverage services

Overview

Languages

English

Education

• Other trades certificate or diploma
• or equivalent experience

Experience

2 years to less than 3 years

Work setting

• Restaurant
• Formal dining room
• Private club
• Urban area
• Cafeteria
• Catering firm
• Fast food
• Coffee shop
• Pub
• Bistro
• Central food commissary
• Chronic or long-term care facilities/centres
• Delicatessen
• Hospital/medical facility or clinic
• Hotel, motel, resort
• Private residence
• School or educational institution/establishment
• Golf course
• Retirement home

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Credentials

Certificates, licences, memberships, and courses 

• Food and beverage server trade certificate
• Food and Beverage Server Training
• Serving It Right Certificate

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)
• Up to 13.5 kg (30 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Bonus