waiter/waitress

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Work site environment

• Noisy

Work setting

• Restaurant
• Rural area
• Relocation costs not covered by employer
• Hotel, motel, resort

Responsibilities

Tasks

• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Credentials

Certificates, licences, memberships, and courses 

• Food Safety Certificate
• Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Other benefits

• Free parking available