Administrative Support -Women's Health Concerns Clinic

Position Details Posting #: 28168 Department: Women's Health Concerns Clinic Employee Type: Temporary, Part Time If Temporary, Number of Weeks: 52 Union: CUPE Openings Remaining: 1 Schedule Work Days: Monday to Friday Time of Day: Days Shift: 4 hour Shift Start: 8:00, 8:30 Hours are subject to change based on operational requirements. This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown) Application Dates Opening Date: 28/05/24 Closing Date: 05/06/24 Applications must be received online by 12:00 midnight on the Closing Date Position Description Temporary assignment - approximately 52 weeks Position Summary This position coordinates all intake and referrals to the Women's Health Concerns Clinic schedules appointments, manages departmental databases, tracks progress of patients through the clinic, responds to inquiries and requests, and assists in administrative duties related to clinical services and research. Duties include reception, filing, appointment booking, HBO Star patient registrations, PHS patient scheduling and registration, and interactions directly with mental health clients and the public simultaneously. The incumbent ensures all related duties and responsibilities adhere to the policies and procedures of the hospital. Qualifications

• Minimum Grade 12 diploma or equivalent, plus up to 2 year post-secondary in office or medical office administration
• Minimum of 2 years' experience providing administrative support within a busy, multidisciplinary Mental Health Care facility, with demonstrated knowledge of the Mental Health Act
• Intermediate skill level in MSWord, MSExcel, MSPowerpoint, MSAccess
• Medical terminology certificate, with focus on psychiatric terminology
• Minimum typing speed of 50 wpm
• Clerical testing may be required as part of the selection process
• Proficiency in data entry and the use of specialized computer applications: PHS scheduling software, HBO, Standard Query Language (SQL)
• Demonstrated technical aptitude in troubleshooting and support
• Ability to communicate in a sensitive and non-judgmental manner with psychiatric patients.
• Good organization skills, with ability to set own priorities and work with minimal supervision
• Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations
• Demonstrated commitment to the values of Service, Responsible Stewardship, Community Responsiveness and Respect
• Good work performance and attendance record is essential

WAGE RATE Hourly: $28.03...$29.26...$30.46 (plus 14% in lieu) St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process. Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.