Health Information

Health Information - Registration Clerk (SS-24-348)

Competition #:
SS-24-348

Facility/Program:
Bethesda Regional Health Centre

Location:
Steinbach

Position Type:
Part-Time

Position Status:
Permanent

FTE:
0.4

Hours of Work:
7.75 hour shifts

Shift(s):
Days / Evenings / Weekends

Union:
CUPE

Start Date:
As mutually agreed

Closing Date:
Open until filled

Position Summary

Reporting to the Registration Services Coordinator, the Registration Clerk is responsible for the accurate and concise collection of information during the registration process adhering to the provincial client registry best practices. Ensuring exceptional customer service and professionalism are met, the Registration Clerk is responsible for the provision of effective and efficient communication and reception services. The incumbent performs duties in accordance with organizational values and Health Information Services objectives, policies and procedures. While maintaining confidentiality in all matters relating to clients, staff and the organization, the incumbent works co-operatively in a matrix structure to support the functions of Health Information Services.

The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.

Qualifications

Grade 12 education or equivalent

Completion of a recognized Medical Office Assistant Program

Completion of a recognized Medical Terminology course

Other suitable combinations of education and experience may be considered

Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system preferred

Recent clerical and customer service experience

Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare related legislation

Proficiency in Microsoft Office applications and Email/Outlook

Accurate keyboarding/typing skills of 40 wpm

Demonstrated knowledge of electronic health records

Demonstrated ability to provide a high level of attention to detail and accuracy

Demonstrated ability to work in a fast paced and changing environment

Demonstrated approachable and welcoming demeanor

Demonstrated written and oral communication skills

Demonstrated organizational, decision making and problem- solving skills

Demonstrated ability to display independent judgment

Demonstrated ability to respect and promote a culturally diverse population

Demonstrated ability to prioritize in a changing environment

Demonstrated ability to build and maintain professional working relationships

Demonstrated ability to work in a team as well as independently

Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required

Proficiency of both official languages is essential for target and designated bilingual positions

Demonstrated ability to meet the physical and mental demands of the job

Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums

Good work and attendance record

Conditions of Employment

Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00

Southern Health-Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self identify as being of Indigenous descent in their cover letter/application.

Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

All Health Care Workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy.

Please include three work-related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.

Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position.