Informatics Manager

Job Description

Job Title:
Informatics Manager - Clinical Systems

Posted Date:
6/14/2024
Closing Date:
6/21/2024
Functional Discipline:
Digital Health
Education Level:
None specified

Job Description
Informatics Manager - Clinical Systems
(Epic- Core IN, Orders, Pharmacy, ER)
Temporary Full-Time (Until July 24, 2024, with possibility of extension)

Competition Number: 2024 HIS CIM 050 (please quote in application)
Location: Newfoundland and Labrador
Salary Scale: HL-23 ($78,830 - $102,479)
Closing Date: June 21, 2024

About Us
As part of the Newfoundland and Labrador Health Services, the Digital Health division provides quality information to health professionals, the public, researchers, and health system decision makers. Through collaboration with the health system, we support the development of data and technical standards, maintain key health databases, carry out analytics and evaluation, and support health research. We support healthcare within Newfoundland and Labrador, including patients and communities through the delivery of information technology (IT) and digital health services applied in the healthcare system to provide quality care. Our mandate includes the development and implementation of a confidential and secure provincial electronic health record as well as other provincial clinical information programs, including the change management required to support adoption by end user clinicians.

In alignment with the Provincial Health Accord, NL Health Services will be replacing Meditech Magic and Client Server (CRMS) as well as other digital health systems with a new leading- edge Health Information System (HIS). This project will be the largest health care system implementation ever launched in Newfoundland and Labrador.

This transformational change will allow us to join other Canadian provinces in the modernization of our provincial health information system. In support of the HIS project, it has been determined that the NL Health Services will require recruitment for positions in Management, Clinical Informatics, Information Technology, Analytic and Change Management.

About the Role
The Informatics Manager- Clinical Systems position will be required for the implementation of the HIS Project. The Informatics Manager position provides an additional level of coordination and communication, overseeing implementation for the HIS capability in the Inpatient, Orders, Emergency and Pharmacy care areas and other areas as determined by the project governance.

The Informatics Manager - Clinical Systems reports directly to the Director of Clinical Informatics.

You will be responsible for, but not limited to, the following:

" Help set up a province-wide Clinical Systems capability.
" Establish strong partnership with the related business community
" Maintain the scope, schedule, and quality of the project in the clinical systems application area
" Work closely with the Director of Clinical Informatics and other managers to coordinate activities
" Ensure that the clinical community is engaged in the project
" Assist and provide leadership to the application analysts in their respective areas
" Work closely with the physician champions and the nursing champions, know how to leverage their support
" Review the progress of the project on an ongoing basis with the Director of Clinical Informatics, the Project Management Office (PMO), and the Transformation Management Office (TMO)
" Sign off on configuration, testing, and readiness activities
" Ensure incidents and other operational changes, work activities and initiatives are communicated to appropriate business owners, clients and stakeholders.
" Establish strong partnership with the related business community.
" Manage and evaluate the Clinical Systems Team's work activities to ensure objectives and timelines are met.
" After go-live, responsible for overseeing the support of related functions.

About You

Your education and experience include:

" A Baccalaureate Degree in a health-related field or degree in information systems or computer science.
" A minimum of five (5) years progressive management experience including experience in acute care clinical setting, supplemented by supervisory experience is required.
" Minimum of seven years direct experience in business analyst or an IT project environment.
" Clinical background is an asset.
" Knowledge of clinical systems and its operations.
" Experience with Health Information System implementation is an asset.
" Experience leading a highly skilled technical team.
" Experience planning and maintaining budgets, and operational plans.
" Familiar with the provincial NLHS structure and its connection to the EHR.
" Implementation or system utilization experience in the core inpatient management area (ideally both analytics and care management).
" Provide perspective on common challenges and strategies for success.
" Able to establish and maintain effective vendor relationships.
" Understand and awareness of data quality and accuracy and the impact on the EHR.
" Understand the issues within the core inpatient areas well enough to represent users' needs to HIS.
" Approach problems constructively by focusing on how to move the project forward
" Explore and analyze alternatives.
" Manage the project from an organizational perspective but never lose sight of detailed tasks.
" Establish deadlines and adhere to them.
" Match organizational needs to the system's functionality.

You have the following skills and abilities:
" Excellent communications skills both written and verbal.
" Sound decision making ability.
" Strong time management skills
" Effective team leadership ability and skills
" Strong technical background
" Team player
" Understanding/appreciation of customer service in a technical & business support environment
" Provide perspective on common challenges and strategies for success
" Motivate team members
" Appropriately match team member skills to team responsibilities
" Show appreciation for the team's efforts
" Communicate with people effectively

Other Information
We can offer you a respectful and engaging workplace that provides:
" Meaningful work
" Medical and dental benefits
" A defined benefit pension plan
" Flexible work arrangements (flex time; compressed; remote)
" Work-life balance
" A generous paid leave program (six weeks)
" An active social club
" An employee and family assistance program
" An innovative, energetic, and forward-thinking workplace culture

If you are interested in this challenging and rewarding career opportunity, please apply through

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We thank all candidates for their interest; however only those selected for further consideration will be contacted.

Any offer of employment will be conditional upon completion of required background checks including acceptable professional reference checks, provision of a satisfactory certificate of conduct, confirmation of educational credentials, and validation of legal entitlement to work in Canada, if applicable.

For more information, please visit

Applicants agree that by providing personal information in response to this ad, they consent to the collection, use and disclosure of personal information required for the purposes of recruitment. Personal information will be used solely for the purpose of recruitment considerations for a period of one year following closing date of this competition, unless otherwise noted by the applicant.