Key Account Manager, Specialty Care Vaccines

Site Name: Canada - Ontario - Mississauga, Canada – Ontario – Kitchener/Waterloo, Canada – Ontario – London
Posted Date: Apr 9 2024

*This position is open to candidates currently living in Canada, with the legal right to work here.

** Posting expires on April 24, 2024 at 23:59 Eastern Time

DESCRIPTION:

This is an exciting and unique opportunity to join a Key Account Management (KAM) team at GSK.  In this position you will represent our growing portfolio with targeted Cardiology, Endocrinology and Nephrology healthcare professionals, as well as programs, accounts, and health systems. As a business owner, you will build and implement the local strategic plan focused on increasing protection for patients from vaccine preventable diseases.

LOCATIONS:

• Southwestern Ontario

• Ideally the candidate will be based in the London or Kitchener/Waterloo/Guelph, Ontario Areas

RESPONSIBILITIES:

As Key Account Manager, you will be responsible for successfully building and executing territory strategic plans, accelerating partnerships with key HCPs, accounts, and health systems stakeholders in targeted therapeutic areas. This strategy will be executed in alignment to GSK Values and Mission: To unite science, talent, and technology to get ahead of disease together. How we do this is through our people and our culture. A culture that is ambitious for patients, accountable for impact and rooted in doing the right thing.

Reporting directly into the Regional Business Manager, Specialty Care Vaccines, this field-based role will be accountable for Ontario Southwest region. 

Primary Responsibilities

• Work with targeted therapeutic Health Care Professionals (HCPs) and administrative leaders to drive process implementation within programs, accounts, and health systems/networks.

• Develop a deep understanding of the local therapeutic patient journeys and key decision makers’ objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives.

• Apply an entrepreneurial mindset, innovative approach, and a willingness for bold cross- functional communication & collaboration.

• Be a key contributor to a performance-driven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on cross-functional objectives

• Develop and execute strategic territory account plans to surpass territory commercial performance objectives

• Build and grow a network of targeted external HCP and administrative stakeholders, understanding how patients, health care professionals and systems communicate, and could make vaccination recommendations throughout the patient journey.

• Display an appetite for curiosity, garnering insights into each program, account, health system environment and enabling development/execution of innovative solutions to meet customer needs

• Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time

• Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value

• Identify and leverage internal and external resources to develop and execute tailored customer value

• Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a “bigger picture view” and ensuring prioritization to overall team objectives

• Effectively manage territory spends/budgets to ensure optimal impact and ROI

• Provide ongoing territory/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation

• Lead and deliver regular performance to objective reviews to commercial leadership

• Demonstrate a strong understanding and application of the GSK code/values

• In addition to internal national and regional meetings, overnight travel will be required for external conferences.

Required Qualifications:

• Bachelor’s degree completed

• 3+ years of experience in institutional specialty sales/KAM roles

• Strong understanding and experience in execution of key account management principles

• Excellent communication and engagement skills (virtual and live)

• Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels

• Strong organizational, analytical, and problem-solving skills, a natural curiosity, and an ability to actively listen

• Strength in challenging both self, peers and status quo

• Self-motivated, agile, entrepreneurial, and committed cross functional communicator/collaborator

• Ability to effectively work and thrive in a cross functional team-based environment

• Ability to quickly move insights to strategic and tactical implementation

• Agility to successfully work in a dynamic, complex, and changing environment

• Skills in budget ownership and ROI analysis

• Working knowledge of computer technology, Word, Excel, PowerPoint, and agility to learn new programs

• Valid driver's license *

• Ability to travel within territory and domestically as required.

* This position requires the employee to drive routinely on company business and allows for the provision of a company – leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements.

PREFERRED QUALIFICATIONS:

• Recent Cardiology, Endocrinology, and Nephrology experience (minimum 2 years) is preferred

• Strong working knowledge and proven performance in program, account, and health systems-based markets/landscapes

• Bilingual English/French

#LI-GSK

Why Us?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

GSK is an equal opportunity employer committed to diversity and inclusion.  We welcome applications from all qualified individuals to apply to our career opportunities. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at .  Please do not send resumes to this e-mail and instead apply through the online application process of this posting.

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