Pharmacy Clerk (Billingual French and English)

Purpose:

If you have a passion for patient health & well-being, this opportunity may be for you! Our Royal Drugs Pharmacy located in The Ottawa Hospital, Civic Campus is seeking a full-time Pharmacy Clerk. Being the first point of contact you are the face of the pharmacy and an integral part of the patient/pharmacy relationship. Among other things, in this role you will process patient prescriptions, resolve problems with payments/third-party billings, respond to patient inquiries via phone or email, control and maintain inventory for over-the-counter medications and healthcare products, and work with the Pharmacy and Retail Managers to create a welcoming storefront and pleasant experience for our customers Job Title: Pharmacy Clerk
Reports to: Pharmacy Manager
Location: The Ottawa Hospital - Civic Campus
Number of Positions: 1
Type: Permanent, Full-Time (Monday-Friday, 9:30 am - 5:15 pm)
Salary: Hourly
Benefits: Yes

Job Responsibilities:

• Prescription in-take, transfers
• Verifying patient information and refills in Kroll
• Answering patient inquiries
• Completing patient documentation, third-party billings, invoices, etc.
• Operating a cash register, processing credit/debit card transactions
• Providing healthcare product information and suggestions
• Compression fitting
• Performing regular stock take for over-the counter medications and healthcare products, ordering/receiving products for replenishment
• Ensuring pharmacy storefront/front shop is clean and organized at all times
• Arranging deliveries
• Other duties as may be required

Qualifications:

• 1-2 years previous experience in a retail pharmacy
• Knowledge of Kroll software
• Bilingualism (Eng/Fre) Required

Skills:

• High-level attention to detail
• Strong interpersonal communications
• Excellent customer service
• Initiative and willingness to learn new things
• Ability to work as part of a team
• Ability to organize/prioritize workload

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.