Senior Account Manager- Public Sector-Health

Description

At TELUS, we’re looking for accomplished sales professionals who are obsessed with exceeding customer expectations and surpassing revenue targets. As part of the Sales team of TELUS Business Solutions, you represent the TELUS brand, values, and promise. We are not your standard (traditional) sales organization. We are passionately curious about our customers’ businesses and the drivers that keep owners and executives focused on their key priorities and partner with them on all-important journeys together. It’s a challenging, consultative role, with equal parts of autonomy and collaboration. Sales is an art and we provide the best coaches, strategy, training, resources, support, and inspiration. We also have a ton of fun and celebrate individual and collective team success.

Here’s the impact you’ll make and what we’ll accomplish together Senior Account Managers at TELUS own customer relationships and account strategies. You will champion TELUS inside of customer organizations and advocate for the customer inside of TELUS. As an Senior Account Manager, you will quarterback an interdependent account team of inside sales, specialty sales, and technical pre-sales and draw in executive leaders as required. You’ll leverage the broad capabilities of TELUS, from connectivity and network backbone, to managed services, security solutions, unified communication, Internet of Things (IoT) and mobility, and various subject matter experts (SMEs) in the internal environment and partner community. You will have individual targets for both wireline and wireless products and services.

Here’s how

• Create strategically-aligned value propositions through understanding customer business objectives.
• Engage client C-level and align with TELUS executives where strategic value can be gained for both organizations
• Manage and continue to develop a dedicated territory of accounts with the intention to grow/maintain revenue and growth opportunities in existing corporate customers
• Prepare professional proposals targeted to the key decision makers, usually the C-suite, in the customer's terminology, that clearly communicate the TELUS solution and value proposition to the customers' business problem, negotiating contracts, initiating orders, and pursuing everything with energy, drive and a need to finish
• Optimize tools such as Salesforce.com (SFDC) including QUIP- Account Planning & Deal Plannning as part of our everyday culture to drive effective business decision making and timely investments toward our success
• Embrace a unique collaborative, high energy and community-minded
• Compile and report statistics on present and previous wireline and wireless requirements, providing feedback to marketing and sales regarding problems, public opinion, policy matters, and/or competitor challenges

Why YOU will love this opportunity: Senior Account Managers have the autonomy and the unlimited opportunity of a business owner. You own your calendar and your account strategies and leverage an extended team, dedicated and incented to ensuring your success. In parallel with your personal and team accomplishments is making a true difference in the lives and successes of the customers you serve. The impact you will make in the mid-market is significant. Perhaps most important of all, you get to work alongside and mentor with some of the best sales leaders in the industry. They share your passion to win in the market and have a vested interest in helping drive your career.

What you bring

• You are likely in a similar role, today, with 5-10 years of experience in an Ontario Public Sector face to face sales environment, applying formal sales methodologies. You have knowledge of the
• wireline, wireless, SaaS, and ICT solutions, or experience in similar complex solution environments. You are an experienced forecaster, linking account plans to both customer and TELUS strategic drivers. You have knowledge of or experience with most of the items below:
• Deep and current understanding of Ontario Public Sector delivery systems and procurement processes
• Existing relationships with Ontario Public Sector entities and contacts within
• Understanding or experience dealing with the the Ontario Healthcare industry
• Proven ability to quickly navigate and create business opportunities in Government agencies
• Business and technical acumen: Demonstrated ability to identify and articulate financially sound TELUS solutions to customer's business problems through understanding the technologies, products, services, and resources
• Strong sensitivity to customer needs and situations, analytical ability in discerning priority and non-priority issues, making decisions from a number of alternatives based on logic and fact, and capable of using persuasiveness in negotiating mutually satisfactory resolutions
• Proven ability to identify the client's business challenges and how they materially impact ($) the stated goals and objectives of the organization
• Strong business case development skills and understanding of return of investment (ROI) consequences impacting the client’s business metrics
• Expertise in managing and influencing contract negotiations and outcomes
• Have strong AQ - adaptability quotient, to change and learn quickly as required for the business and market needs.
• Solid working experience with Salesforce CRM tools