Banquet Bartender/server

• PART-TIME
• SHIFTS evenings and weekends, weekday day availability an asset

Who are we?

The Best Western Plus Stoneridge Inn & Conference Centre is an established full-service south London hotel (Lambeth area) serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping to create memorable moments for guests and clients.

We offer a stable work environment with upward growth potential, work/life balance and learning opportunities.

What do we offer?

Training and development opportunity.

Comprehensive group benefit program (medical & dental) for full-time employees.

Hotel discounts

Staff dining discount

Qualifications:

• 
  Ability to work well with limited supervision.
• Ability to communicate and present yourself in a courteous, professional manner with guests, team and management.
• Must have a strong work ethic and also display a high degree of pride and integrity in job performance.
• High school graduate or equivalent preferred.
• Must hold a valid Smart Serve Certification.
• Knowledge of principles, values and processes for providing superior guest service.
• Ability to multi-task and be detail oriented.

- Ability to work under pressure in a fast- paced environment.

• Stand, walk and remain on feet and perform job duties for entire duration of your shift.

Job Description:

The Server & Bartender are responsible for ensuring the highest standards of hospitality are always demonstrated when assisting and serving guests of the hotel.

• Follow all procedures as outlined in the Banquet Services Manual.
• Follow all “Standard Bar Operating Procedures”
• Provide value added service to customers to meet or exceed customer expectations.
• Handle difficult guest inquires effectively or refer them to your supervisor when unsure or require assistance.
• Ensure customer needs are met and followed up in a timely manner.
• Other related duties as required.