Clerk - Receptionist - Secretary - Movement Disorders Clinic

Requisition ID: 356096

Position Number: 20026173

Posting End Date: March 29, 2024

City: Winnipeg

Employer: Winnipeg Regional Health Authority  

Site:  Deer Lodge Centre

Department / Unit: Movement Disorders Clinic

Job Stream: Non-Clinical

Union: CUPE  

Anticipated Start Date: 04/15/2024

FTE: 1.00

Anticipated Shift: Days  

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary: $19.763 , $20.354 , $20.966 , $21.593 , $22.243 , $22.909

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Directly accountable to the Manager of the Movement Disorders Clinic (MDC), and to the Senior Clerk, the MDC Clerk promotes excellence in customer service for the MDC and other services as assigned. Provides administrative support, including clerical, secretarial, reception, and data management tasks related to these areas.

Performs all duties in accordance with established health and safety regulations/guidelines, policies and procedures (e.g. utilizing personal, protective equipment as per safe work procedures). Notifies their Manager, or their designates (i.e. supervisors), of all occurrences, injuries illnesses or safety and health concerns which are likely to harm themselves, their co-workers, or any others who enter the premises.

Experience

• Experience in performing a wide variety of secretarial and clerical duties 
• Experience in problem-solving.
• Experience in working with a wide variety of computer applications, including Microsoft Office and email.
• Experience serving the information needs of the public, other care providers and clients.
• Experience in working with an electronic health record.

Education (Degree/Diploma/Certificate)

• Successful completion of secondary education according to provincial standards or equivalency.
• Successful completion of medical terminology course and/or comparable experience.
• Successful completion of courses in word processing spreadsheet and database entry or comparable experience.

Qualifications and Skills

• Demonstrates knowledge and support of:
  • The vision, values, goals, and objectives of the Winnipeg Regional Health Authority and the Deer Lodge Centre.
  • The Deer Lodge Centre’s Mission Statement, Residents Bill of Rights and Code of Conduct.
  • Personal Health Information Act, Protection of Persons in Care Act, Workplace Hazardous Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions) and other legislated acts.
  • Knowledge of current office procedures and practices, including filing, indexing and record-keeping systems.
  • Knowledge of medical terminology.
  • Knowledge of electronic medical records and scanner.
  • Knowledge of personal computer, fax machine and photocopier.
• Ability to maintain an organized work environment.
• Ability to evaluate office routines and adapt to changing needs.
• Ability to complete tasks in a timely manner.
• Ability to prioritize tasks appropriately.
• Ability to handle a wide variety of clerical assignments within specified time guidelines.
• Ability to function with frequent interruptions.
• Ability to work independently with limited supervision.
• Ability to communicate courteously, effectively, orally and in writing to staff, clients, families, outside agencies and the general public.
• Ability to proofread and take necessary action to correct errors.
• Ability to present a positive image for Deer Lodge Centre programs and the WRHA.
• Ability to type 55 wpm with no more than 5% error rate.
• Demonstrated skill in the use of Microsoft Office products (Word, Access 2000, GroupWise) and other computerized database systems.
• Proficiency in developing and utilizing templates.

Physical Requirements

• May be required to work extended hours.
• May encounter aggressive and/or agitated patients/residents/staff/visitors.
  
   

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. 

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.