Communications Clerk

Requisition ID: 360495

Position Number: 20050717

Posting End Date: June 12, 2024

City: Winnipeg

Employer: Winnipeg Regional Health Authority  

Site:  Grace Hospital

Department / Unit: Switchboard - GGH

Job Stream: Non-Clinical

Union: CUPE  

Anticipated Start Date - End Date: 07/11/2024 - 07/10/2025

Reason for Term: Maternity Leave

FTE: 0.70

Anticipated Shift: Evenings 

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary: $19.038 , $19.612 , $20.198 , $20.803 , $21.429 , $22.072

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

On a rotating basis, operates a multiple-position telephone switchboard and performs the various duties at Inquiry, including cashier functions and overhead paging.

Experience

• Current working knowledge to operate a multi-line telephone console.
• At least one-year previous experience as a telephone operator required or a minimum of one-year direct receptionist experience (preferably in a health care setting) required.

Education (Degree/Diploma/Certificate)

• Grade 12 education, required.

Certification/Licensure/Registration

• Medical Terminology Certificate, preferred.

Qualifications and Skills

• Excellent keyboard skills, minimum 40 WPM in a typing test, required.
• Computer skills including Microsoft Office (Word, Excel and Outlook), required.
• Demonstrated numerical ability to perform arithmetic calculations. Must attain 60% in math test. 
• An excellent command of the English language.
• Ability to page in a clear and concise manner.
• Ability to work with minimal supervision.
• Ability to make decisions in stressful situations.
• Ability to cope with a fluctuating workload.
• Superior communications and interpersonal skills an asset.

Physical Requirements

Not Applicable

This term position may end earlier as outlined in your collective agreement.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.