The Supervisor is responsible for supervising and coordinating the daily operations of general maintenance mechanics and trades people on assigned shift, relative to corrective, emergency, and preventive maintenance projects.
- Must adhere to Hard Rock’s policies and procedures.
- Supervise, assign jobs, and ensure timely completion of projects by maintenance mechanics.
- Perform routine field inspections on-site and at off-site locations.
- Prepare technical reports and maintains logbooks as required.
- Maintain and apply knowledge of applicable fire, health, safety and environmental standards, as well as relevant codes.
- React in a timely manner to emergency situations.
- Coordinate maintenance and modification projects with appropriate department to ensure minimal guest interruption.
- Oversee the supervision of maintenance and repair of facilities and equipment.
- Instruct and train others as required.
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Promote positive employer / public relations at all times. Interact wit internal departments as appropriate.
- Other duties as required.
- Lives the Brand
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- A combination of education and experience in trades, project management, commercial and hospitality industries
- Proven track record of managerial success in a fast paced environment to drive the business toward success
- Able to make high quality and complex decisions
- Adherence to health/safety, food safety and alcohol consumption regulations
- Thorough understanding and ability to troubleshoot HVAC, electrical, and plumbing systems and components, as well as kitchen equipment
- Must possess strong communication skills with ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
- Able to motivate, train and guide others to meet performance objectives
- Must be able to work varying shifts and time schedules as needed
SKILLS
- Proven track record of managerial success in a fast paced environment to drive the business toward success
- Able to make high quality and complex decisions
- Adherence to health/safety, food safety and alcohol consumption regulations
- Thorough understanding and ability to troubleshoot HVAC, electrical, and plumbing systems and components, as well as kitchen equipment
- Must possess strong communication skills with ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
- Able to motivate, train and guide others to meet performance objectives
- Must be able to work varying shifts and time schedules as needed
PHYSICAL DEMANDS
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Please contact Human Resources at if you require accommodation at any time throughout the hire process.