Financial Analyst (FMHC program focus

Do you have Financial Analyst experience and enjoy the challenge of supporting, preparing and analyzing financial, accounting and statistical data? Do you have exceptionally strong analytical and effective communication skills? Are you passionate about exceptional health care and driven by a desire to help others? 

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​ We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.

Home and Community Care Support Services is looking for a Financial Analyst – Primary focus will be the Family Managed Home Care Program. This role performs a number of financial, accounting, and analytical duties in order to ensure that clients using the Self-Directed Care (“SDC”) model receive prompt reimbursement for services that are compliant with the SDC Funding Agreement and the relevant policies and directives of the Central Local Health Integration Network (LHIN).

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

• Attractive comprehensive compensation packages and benefits​
• Valuable development opportunities​
• Membership in a world class defined benefit pension plan​
• Hybrid work environment

What will you do?

• Reviews relevant schedules of the SDC Funding Agreement for each client to ensure understanding of different requirements.
• Reviews approved SDC budget plan for each client to make certain information is complete and accurate.
• Interacts directly with client/SDM in order to maintain regular communication to those in receipt of funds.
• Ensures that regular payments are processed by preparing the authorization for monthly payments as per the funding agreement and the SDC budget.
• Ensures that HCCSS only provides SDC funding to the Client or Substitute Decision-Maker (“SDM”) for eligible expense incurred during a particular time period, based on invoices that are received, reviewed, and approved by HCCSS in relation to that time period.
• Probes into anomalies and other inconsistencies and escalates issues on a proactive basis.
• Notifies management staff of error trends/issues where appropriate.
• Reviews reports validating that the Client or SDM only uses SDC funding to pay for SDC Service Providers, equipment, and diagnostic/laboratory services in accordance with the requirements under the SDC Program Specifications and the SDC Template Agreement.
• Develops and submits required financial and statistical reports to various internal and external stakeholders such as the Ministry of Health (“MOH”).
• Reconciles payments to SDC clients based on invoices and receipts received, reviewed and approved by HCCSS.
• Provides reconciled reports to the SDM each month and prepares a quarterly reconciliation and processes adjustments as needed for under/over spending
• Ensures that all payments are tracked and accounted for and proper signature authorization is obtained for release of payment.
• Verifies that the processing of payments and distribution of cheques complies with the payment terms and timelines established by the SDC Funding Agreement and the relevant policies and directives of the LHIN.
• Monitors cost reports submitted by the Client and follows up for any exceptions.
• Implements and monitors processes in Accounts Payable and Client Health Record Information System (“CHRIS”) billing areas related to SDC funding plans.
• Input/upload financial and statistical information in CHRIS for MOH reporting.
• Participates in the ongoing development and quality improvement of the Accounts Payable/billing suspension processes.
• Tracks accruals regarding outstanding invoices for month-end and year-end.
• Maintains detailed filing system for audit and is compliant with the records management policy of the organization.
• Assists with training/orientation of new Finance staff to the SDC program
• Serves as back-up for other Finance staff in SDC on vacation/sick leave.
• Participates in special projects/committees and analysis as assigned.
• Completes the investigation and reconciliation of rejected billings from Service Providers and forwards results of investigations.
• Liaises with other departments as required to resolve issues.
• Provide education and ongoing support to SDMs related to the use of the cloud based storage and submission of files (Sync.com)
• Participates in the ongoing development of the SDC financial process.
• Performs other related duties as assigned.

What must you have?

• Bachelor’s degree in Commerce, Business or other relevant area of study

• Five (5) years’ experience in a financial, accounting and/or analytical role preferably in the healthcare sector.

• Good knowledge of medical terminology.
• Proficient in Microsoft Windows applications like Outlook, Word, Excel, and PowerPoint.
• Ability to assimilate MIS compliant information into General Ledger.
• Inquisitive mindset with proven ability to probe for information, ask questions, and escalate issues when needed.
• Diligent and thorough with utmost focus on data integrity and accuracy.
• Excellent analytical and problem-solving skills.
• Demonstrated organizational skills with ability to organize/prioritize daily workload in the presence of frequent interruptions.
• Excellent customer service skills in dealing with Service Provider Agencies, suppliers, hospitals, and staff at all levels including Management.
• Well-developed communication skills required to work in a team environment and with diverse backgrounds.
• Ability to work in a fast-paced and deadline-driven environment with frequent changes and interruptions.
• Self-starter with commitment to learning.
• Client-driven focus to ensure a direct line of sight to those who will be in receipt of funds.
• Strong customer service/follow-up orientation.
• Ability to deal with complex and sensitive issues, exercising diplomacy and discretion.
• Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication with all levels of LHIN staff.
• Ability to work collaboratively with all levels of staff and Service Providers.

What would give you the edge?

• Chartered Professional Accountant designation an asset
• Experience in a financial, accounting and/or analytical role preferably in the healthcare sector
• Bilingualism in French is an asset.
• Knowledge of CHRIS billings, Great Plains, Integration Manager, and cloud storage systems (Sync.com) 

Who are we?

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you’re interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.