Houseperson

We are looking for a Houseperson to join our team!

If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!

Job Description

As a Houseperson, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. By cleaning and maintaining all guest areas, you will ensure the cleanliness of the facility and smooth daily operations.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest requests and complaints.
• Ensures the guest rooms, public areas including banquet hall, pool, workout studio, lobby, public washrooms, closets, storage units, back of the house common areas are “picture-perfect” for optimal first impressions as per the Westin Brand standard quality.
• Prepares for shift with a well-stocked cart, including brand approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
• Vacuums, dusts, cleans, sweeps, polishes, and restocks all guest common areas and facilities.
• Cleans and sanitizes all bathrooms, showers, toilets, sinks, and countertops.
• Ensures supply rooms, restrooms, and any other essential areas in the hotel are stocked with necessary products.
• Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself.

Experience/Passions/Education

• Previous experience in housekeeping or in a hotel is an asset.
• Proficient in English.
• Attention to detail and pride in a job done well.

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require long periods of independent work and the ability to lift up to 30 lbs.

About Westin

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We offer our guests countless opportunities to maintain their well being while restoring a sense of control so that they leave feeling better than when they arrived. We are looking for enthusiastic candidates who are willing to be a part of the most preeminent wellness brand in hospitality, empowering guests to enhance their well being when they need it most.