Manager, Protection Design & Technology

Salary range

The salary range for this position is CAD $44.14 - $63.45 / hour
Why Fraser Health?

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

We currently have an exciting opportunity for a Full Time Manager, Protection Design & Technology at Central City located in Surrey, British Columbia!

We are looking for applicants with;

• Bachelor's degree in Criminology, Criminal Justice or a related field
• Five (5) years' recent related management experience in a large complex multi-site institutional or campus environment
• (1) year supervisory experience managing protection services, contracted services and security investigations for a large complex multi-site organization
• Or an equivalent combination of education, training and experience
• Certified Health Care Protection Administrator (CHPA) or equivalent designation

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.

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Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Responsible for overseeing the daily operational management of the Protection Design and Technology Program for Fraser Health Authority, Vancouver Coastal Health Authority, Provincial Health Services Authority and Providence Health Care (collectively, the "Organizations") in a manner consistent with industry best practices ensuring a safe and reliable environment for the delivery of healthcare protection related services. Provides leadership while developing, implementing and administering systems and processes related to the security technology program; manages linkages with external vendors and other Integrated Protection Services such as Photo Identification and Parking; as well as other departments including but not limited to Information Technology, BC Clinical and Support Services Society, Emergency Management, Facilities Maintenance and Operations.
Responsibilities

1. Establishes, develops and implements program goals, objectives and operational requirements consistent with the Organizations' strategic and operational objectives; reviews current operations and develops appropriate systems and processes to ensure effective and efficient operation of the program.
2. Develops and implements annual operating, capital budget and life cycle costing for the program; responsible for monitoring expenditures, variance analysis and reporting; takes corrective actions as required.
3. Manages the mentoring and professional development of assigned staff; supervises designated staff, determines staff schedules, provides work direction and assignment of duties to meet operational requirements; conducts employee performance reviews, coaching session and facilitation of goal setting with the employee; identifies training/educational requirements as needed.
4. Oversees the development and continuous improvement of the program; applies planning/scheduling techniques and risk-mitigation strategies to ensure effective delivery of preventive, predictive and responsive maintenance; ensures appropriate use of the computerized maintenance management system.
5. Ensures an appropriate and prompt response to related issues and complaints; maintains a computerized inventory of all associated equipment and supplies for the Organizations.
6. Develops and administers training/education/promotion programs relating to the use of security related systems and processes for the Organizations; develops implements and administers preventive maintenance programs for applicable associated equipment.
7. Procures and manages the work of external service providers, directly or through subordinate coordinators; provides relief coverage for program coordinators.
8. Manages assigned projects; liaises with stakeholders and coordinates the activities of staff, consultants, and contractors to ensure project requirements are met and facilities impacts are minimized.
9. Oversees the development and continuous improvement of policies, procedures, and programs in accordance with applicable codes, regulations, and standards; ensures compliance by employees and external service providers.
10. Develops and maintains key internal/external stakeholder relations and participates on committees as required; develops and prioritizes capital infrastructure renewal plans in consultation with the Director; participates as a member of the Organizations as a subject matter expert within area of expertise.
11. Participates in the development and activation of emergency management and business continuity plans.
12. Provides support in specific areas such as infrastructure, technical standards, systems commissioning, contract management, and safety or integrity management, as assigned by the Director.
13. Provides after hours on-call function for Integrated Protection Services for the Organizations, as assigned.

Education and Experience

Bachelor's degree in Criminology, Criminal Justice or a related field, supplemented with five (5) years' recent related management experience in a large complex multi-site institutional or campus environment, including one (1) year's supervisory experience managing protection services, contracted services and security investigations for a large complex multi-site organization or an equivalent combination of education, training and experience.

Certified Health Care Protection Administrator (CHPA) or equivalent designation.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated working knowledge of electronic security systems, operations and maintenance practices in a complex, multi-site health care environment
• Demonstrated working knowledge of appropriate legislation, relevant laws and by-laws, and provincial/national standards