medical administrative assistant

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting

• Clinic
• Hospital/medical facility or clinic

Responsibilities

Tasks

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Perform data entry
• Provide customer service