night auditor - hotel

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 to less than 7 months

Work setting

• Hospitality industry
• Hotel, motel, resort
• Willing to relocate

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Word processing software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Spreadsheet
• Internet

Additional information

Transportation/travel information

• Willing to travel

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Judgement
• Organized
• Reliability

Benefits

Health benefits

• Health care plan

Financial benefits

• Night shift premium

Other benefits

• Free parking available