Student (Information Management & Technology)

About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World .

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

Position Description

The student will use their education, experience, and skills to effectively develop, communicate, and present workflows and curriculum for our EHR(Epic). They will work closely with other project team members, as well as clinical and non-clinical staff to gain a thorough understanding of the system and the associated workflows. To ensure a comprehensive understanding of the workflows, the student will participate in gathering and analyzing information and specifications regarding clinical practices/workflows and business processes; test the workflows; and develop and document policies and procedures that will support an effective use of the system.

What You'll Do

• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
• Work with Training team to help complement the end user training for specific areas.
• Provide at-the-elbow go-live support with the team, when needed.
• Gain proficiency in your organization's Epic workflows.
• Design, validate and publish eLearning modules using Rise & Storyline
• Document and validate current state and future state workflows using Visio
• Collaborate and assist application analysts & training specialists to meet the organization's business needs
• Testing lesson plans and training environment build
• Accurately gather requirements, validate workflows & document processes
• Foster and maintain relationships with end users, subject matter experts and colleagues.
• Coordinate project and operational activities with our stakeholders.

What You'll Need

• Enrolled in a post-secondary academic institution for Health Informatics, Computer Science or Business Analysis programs with co-op and/or internship.
• Strong communication, persistence, and ambition
• The ability to probe for information about the underlying needs of the organization.
• The ability to communicate effectively with project team members and subject matter experts.
• The ability and interest to learn the software and increase their knowledge over time.
• The ability to develop their own work plan, keep track of it, and report on their progress.
• Eagerness to learn the system and promote it within the organization.
• Proficient in the use of Microsoft Office tools (Excel, Word, PowerPoint, etc.)
• Visio experience is an asset
• Must be able to learn, understand and apply new technologies
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong organization, problem solving and analytical skills, excellent communication skills, the ability to work equally well as a member of a team or alone to carry out project activities, resilience, and creativity are essential
• Superior writing and presentation skills
• Understand the importance of and demonstrates a commitment to fostering a culture of Equity, Diversity, and Inclusion
• Innovative, results and detail oriented

Our Commitment to Diversity

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

FOR EXTERNAL APPLICANTS ONLY : As a health care institution, our highest priority is the safety of patients, families and staff. As a result, we are adopting all prevention measures to ensure the safety of our patients, families and our staff. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.

How to Apply

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

If you are still experiencing technical difficulties please email [email protected] to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.