Chief People Officer

Be a part of something different

We may offer the same products and services as a big bank, but we couldn’t be more different. We’re rooted in purpose and we’re on a mission to  improve lives  and  strengthen communities . We support nearly 20,000 members and businesses digitally, over the telephone, and in-person across a network of six branches across Niagara and Haldimand.

At PenFinancial, our people are our greatest asset and our values speak for themselves:  accountability, passion, integrity, respect, and knowledge . More than a poster on the wall, our values guide everything we do. They’re values we live every single day – where everyone has a voice and where we listen. Just ask someone who works here to see what they think, and check out our latest annual report to see what we’ve been up to.

We provide all of our employees with a generous benefits package that includes a Living Wage salary, defined contribution pension plan and performance-based success sharing. Combine that with our commitment to contributing to the wellbeing of our employees through competitive benefits programs, wellness days and allowances for education, and it’s no surprise that our employee engagement scores are consistently so strong.

Our commitment to community

We live our brand from the inside out, and our Truly Local Commitment starts with our employees. We support an inclusive, diverse, and caring internal culture. We encourage our employees to give back to the causes that are meaningful to them and their families by providing opportunities to volunteer and represent our truly local credit union through our Truly Local Ambassador program. And, we also commit to investing a portion of our profits directly back into our local communities.

We are a proud Certified B Corporation committed to doing business for good, and we choose 100% renewable energy with Bullfrog Power to support environmental sustainability.

Job Description

As a key contributor on the senior leadership team, share the responsibility for strategically guiding the overall performance of PenFinancial Credit Union. Act as a key strategic advisor and trusted coach to the CEO and senior team in all areas of human resources, drive culture and purpose, develop talent strategies to support the evolution of the credit union, and provide support to the Board on all matters related to human resources.

Areas of human resources include but are not limited to, organizational development, workforce planning, employee communication and measurement of culture, leadership and management development, team effectiveness, diversity & inclusion, talent management, recruitment, training, compensation, employee relations, etc.

Differentiating Accountabilities:

• Shape and influence business strategy and partner with senior leaders and the Board of Directors to move the credit union forward. 

• Develop a highly engaged, diverse and future-focused HR team to execute departmental plans and strategies with a focus on simplicity and efficiency. 

• Support the needs of all key stakeholders and ensure adherence to key HR policies and practices as well as the execution of meaningful performance measurement activities to support a high performance culture while maintaining a healthy and engaged workforce.

• Lead strategic culture development by providing leadership and coaching, including acting as a conduit between management and employees to create and implement strategies to realize the Purpose, Vision, Mission and Values and sustain a strong values-based and high performance culture.

• Develop and monitor goals and the annual budget for the Human Resources department. Ensure all human resources programs are in compliance and support all laws and regulations.

• Build relationships with external partners and others in the credit union system to identify needs and seek out best practices to develop and implement relevant, timely solutions in support of PenFinancial’s business strategy.

• Support the development and facilitation of process and continuous improvement initiatives and lead organizational change efforts.

• Advise management by providing guidance, advice and coaching on sensitive, confidential and/or complex HR matters, including legislative compliance.

• Perform other assigned responsibilities.

Qualifications

• Bachelor’s degree in the field of human resources or related field with a minimum of 10 years progressive leadership experience, including at the executive level.
• CHRL/CHRE or other HR and/or Professional Coaching designation is an asset.
• Ability to work flexible hours, when required.

Additional Information

To learn more visit 

While we welcome all applications, only those who are selected for an interview will be contacted.

Accessibility  accommodations will be made for job candidates upon request.