HR/Office Manager

DEPARTMENT: Administration
JOB TITLE: Human Resource/Office Manager
REPORTS TO: Site Leader JOB SUMMARY: This position is responsible for the overall management of the administration office, Human Resources functions, payroll, WCB, benefits program, ensuring personnel files are accurately maintained, supporting employee moral initiatives, assists with the recruitment process for the Department Heads, To greet and build relationships with residents and staff.  TYPICAL DUTIES AND RESPONSIBILITIES: 1. Office Manager 
 Managing the day to day office operations
 Greeting and building relationships with Residents and Employees 2. Human Resources Admin
 Update and maintain employee personnel files
 Track, order and stock forms
 Archive old files and reports for all payroll and benefits information
 Issue letter of employment, portability letter and any other payroll/employment/benefits related correspondence when requested by employees
 Responsible for Petty Cash account
 Responsible for the coordination and editing of the quarterly staff newsletter
 Track probation hours and advise department heads when the employee is getting close to passing. Send out probation reached letters to eligible employees
 Working in compliance with the collective agreement in place set out by the Union 3. Recruitment Process:
 Postings internal and external
 Responsible for collecting resumes and screening applicants
 Set up interviews for department heads
 Ensure appropriate interview questions are available
 Participate in interview process to support department heads
 Follow up accordingly with telephone calls for all interview candidates
 Offer to candidates
 Offer letters
 Set up schedule for new employee
 Ensure all employee documents are completed and appropriately distributed 4. Benefits
 Enroll new plan members who are eligible for benefits or group RRSP
 Maintain existing employees
 Contact for group Source (employee benefit program)
 Contact for Great West Life (group RRSP)5. WCB
 Responsible for receiving and advising appropriate individuals of any and all WCB claims
 Maintain records on each WCB claim
 Ensure all documents are filed in a timely and appropriate manner
 Support modified work program 6.Payroll
 Familiar with PGI software
 Ability to support department heads with PGI requests
 Maintain and ensure that all master schedules and shift codes are correct with position numbers and names
 Liaison and support for department heads between corporate payroll and PGI
 Review PGI submissions before sending to corporate payroll
 Submit to Payroll any employee changes (classification, FTE, resignation, termination, hire)
 Any other duties as assigned 7.Communication Expectations for Leadership Roles:
 Escalate information to Administrator/ Director of Care:
o Family complaints
o Staff concerns brought forward by staff
o Staff concerns brought forward by others
o Staff concerns observed
o Anything out of the day to day routine
 General Communication Protocol
o All financial considerations will require communication with Administrator or designate in absence
o Any changes to programs or operations within your department are to be shared with the Leadership Team
o Follow up communication – ensure that all follow up is communicated to appropriate individuals 8. HEALTH AND SAFETY RESPONSIBILITIES:
 Are responsible to read, understand and comply with company's Health & Safely program
 All staff to be aware of safely policy
 Promote Health and Safety awareness
 Cooperate with employer through involvement in all aspect of the Health and Safety program
 Use safe work procedures
 Responsible to take every reasonable precaution to protect the Safety of themselves, other workers in their area and the public
 Report near miss, injury equipment damage accident to their supervisor immediately and complete required reports
 Report unsafe work conditions
 Report unsafe acts
 Make safety suggestions
 Set a good example QUALIFICATIONS AND EXPERIENCE:
 5 or more years of HR experience
 2 or more years of Management experience
 be able to read, write legibly and speak English clearly
 good computer skills and clerical skills are required
 demonstrate good organizational skills, efficient work habits, and excellent social skills
 high level of attention to detail