Human Resources Advisor

This onsite role will be reporting to the Human Resources Business Partner, the Human Resources Advisor is the primary point of contact to assigned business units within Bayshore Healthcare ICS Division. The Human Resources Advisor will coach and educate all levels of Management and employees on HR Processes including Employee Relations, Talent, Development and Performance Management, Company Policies and Best Practices. The key focus of the role is to provide assigned client group(s) with people solutions and programs that will grow the business and coaching Leaders to foster increased employee and organization performance. DUTIES AND RESPONSIBILITIES

• Provides coaching, advice, and guidance to leaders on employee relations issues, including but not limited to, complaints, policy violations, investigations, discipline, and terminations.

• Drives ideas and suggestions to enhance HR practices, programs, and policies.

• Lead or participate on HR initiatives, integration, and harmonization of programs, and

• Influence and effectively managing change in assigned businesses by serving as a change agent on strategies and initiatives.

• Champion employee engagement/pulse surveys for their assigned client groups, debriefs the results and leads the business unit through the associated action planning.

• Coach and mentor leaders with a particular focus on identifying, assessing, and developing employees in support of performance and talent management.

• Provides support to leaders through the new hire, transfers, probationary, promotion, and annual performance review process, including annual salary increase and bonus processes.

• Monitors the ICS HR Mailbox multiple times throughout the day to assign tasks to the applicable HR Coordinator / HRBP / etc. and responds to inquiries as related to the role of the HR Coordinator.

• Collaborating with key stakeholders to prepare and process employment changes.

• Assesses exit interview results to effectively identify opportunities for continuous improvement.

• Supports leaders and employees with the interpretation of HR policies and procedures.

• WSIB claims processing in a timely manner by:

o Completing appropriate documentation

o Maintaining regular contact with employee

o Maintaining electronic notes and documentation

o Provide Modified Return to Work documentation and support to employees as guided by the rules and regulations of WISB

• Maintains a true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement and positive work culture.

• Prepares and facilitates training on Human Resources topics.

• Communicate regularly with manager as well as other HR Coordinators to review best practices and ongoing process improvements.

• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.

• Promote a workplace culture of support, collaboration, passion and inclusiveness.

• Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist to handle real or suspected violations of legislated requirements.

• Compose monthly employee newsletter.

• Adhere to Bayshore Policies and Procedures and educate employees and leadership as required, including answering general policy related questions.

• Peoplesoft & Procura HRIS Systems: Update/ Change actions for field staff, including but not limited to:

o Change of phone / address

o Emergency contact information

o Employment status

o Reporting structure

o Monetary changes based on performance or other increases or change of position.

o Enter employee credentials under Person Profiles

o Run reports for CPR, N95 and Nursing license, ensure all credentials are up to date.

o Run and prepare reports for various reason at the request of the HRBP.

o Daily user with HRIS system ensuring all information retained is accurate and up to date.

o Responsible for working with the Talent Acquisition team to transition new hires from Taleo (or other designation recruiting software), to Peoplesoft.

• Leave of Absence (LOA) - Track all LOA’s (MLOA, MAT/PAT, Personal, AWOL, etc.)

o Provide monthly reports on current / upcoming leaves to the onsite management and scheduling teams.

o Ensure all LOA’s are supported with current documentation, and when applicable, work with the employee on obtaining updated documentation.

o Ensure that all documentation is received and on file prior to an employee’s return to work, including any need to modified work / hours.

o Under the direction of the HRBP, review unapproved leave of absences, following up with employees on their employment intentions, supporting documentation and coordinating return to work as applicable.

• Health & Safety - Proactively promotes and participates in Health & Safety program and conducting routine audits and participates in the Health and Safety Programs as directed by the immediate supervisor.

• Communicate regularly with manager as well as other HR Coordinators to review best practices and ongoing process improvements.

• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.

• Promote a workplace culture of support, collaboration, passion and inclusiveness.

• Performs other duties as assigned.

REPORTING RELATIONSHIP

The Human Resources Advisor, ICS reports to the Human Resources Business Partner, ICS.

Work Site Address : 24 Park Crescent, Amherstview, ON, K7N 0C3

Job Qualification

EDUCATION

• Post secondary education in Human Resources.

• Certified Human Resources Professional preferred or working towards the designation is an asset.

EXPERIENCE

• A minimum of 3-5 years progressive Human Resources experience preferably within a multi-location service-driven enterprise.

• Ability to effectively manage conflicts and diffuse escalations.

• Demonstrated knowledge of employment legislation, coaching and counselling, dispute resolution and facilitation skills, principles of change management.

• Ability to drive results as an individual contributor while staying focused on overall HR team goals and success.

• Ability to coach and guide clients across all levels of an organization.

• Excellent communication and presentations skills.

• Exceptional judgment and ability to solve problems independently.

• Ability to learn/adapt/be resilient in a high growth business environment.

• Proven, progressive experience and demonstrated effectiveness developing HR strategies.

The ideal candidate for this position will possess a strong business acumen as well as deep experience across all dimensions of Human Resources.

OTHER SKILLS AND ABILITIES

Exceptional customer relations, organizational skills, interpersonal skills and teamwork skills; proficiency in Windows applications, database management, e-mail and the internet; administrative or executive level writing skills; demonstrated ability to establish priorities, handle multiple tasks and work independently and as a team member; strong commitment to continual learning; fluency in written and spoken English.

Internal candidates must have a demonstrated track record of achievement in dealing with clients and employees and have demonstrated above average initiative. Successful internal candidates must complete a three-month probationary period specific to the Human Resources Advisor position.

STANDARDS OF PERFORMANCE

The Human Resources Advisor must demonstrate ongoing competency in completing all expected duties and responsibilities as detailed in this job description as well as specific goals and objectives that are agreed to.