Human Resources Assistant-Support Services

Ready to launch your exciting new career in Human Resources? Do you want to work for an organization that is integral to its community and where your efforts have a direct impact on hiring the best clinical and non-clinical team members? Sunnybrook Health Sciences Centre is nationally recognized for its Tory Trauma Program, DAN Womens and Babies, Sunnybrook Research Institute and many more essential programs. If you are ready to join our 10,000 employees across 4 campuses to help make the impossible, possible, we invite you to read on. You are in the process of obtaining certification from or are a graduate of a recognized Human Resources program and have previously held roles where you received compliments about your superior customer service skills. You are willing to learn, and be flexible. You prefer to work in a team but can be trusted to get the work done right, on your own. You are detail oriented and check your work with a critical eye. You are proud of your accomplishments and want the world to know you are ready to give 100%. We are offering a platform to learn and grow in a place where you will be respected and where diversity is welcomed! Your Tasks Will Include The Following

• Provide customer service at HR Reception to employees, job applicants, visitors and the public
• Link HR customers to appropriate points of contact
• Provide orientation to stakeholders on how to use the Hospital’s online tools for employment letters, applications, and employee name changes
• Oversee clerical testing
• Maintain files for current employees and create files for new employees
• Archive files for terminated employees and administer offsite file storage
• Retrieve and copy files upon request i.e. in relation to legal proceedings
• Respond to employment verification requests (written and verbal)
• Prepare letters of employment
• Order supplies and ensure forms are replenished, as necessary
• Arrange for courier services, receive packages
• Receive and distribute incoming mail
• Provide administrative support to our Compensation & Benefits team, as needed

Qualifications/Skills

• Post- Secondary Education in business or social sciences preferred
• 2 years customer service experience
• Completion of an HR certificate or in the process of completion
• Superior customer service skills and able to work under pressure
• Ability to adjust to fluctuating workload, prioritize workload, recognize exceptions (attention to detail)
• Effective verbal & written communication skills
• Strong interpersonal skills and experience working as a team player
• Proficiency with Microsoft Office required