Human Resources Coordinator, Compensation and HRIS

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.

As a Human Resources Coordinator , you will provide support for the front line staff and leaders in their daily activities to ensure that patients receive prompt, effective customer service.

By applying your human resources and labour relations experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

Reporting to the Manager, Human Resources, Compensation and Scheduling, the Human Resources Coordinator is responsible for providing expert and responsive Human Resource services to HCCSS ESC employees in the areas of benefits and pension administration, compensation, and HRIS support. This position will act as the back up to the Manager, Human Resources, Compensation & Scheduling for HRIS functions, and will also takes the lead in one or more Human Resources programs or special projects as assigned. The Human Resources Coordinator will have a thorough understanding of policies and legislation and ensures compliance in daily administrative processing. This role deals with highly confidential information and the incumbent must act and operate in an independent fashion and take initiative to ensure that matters are dealt with in an efficient and professional manner. At times, this role may be required to respond on behalf of the Director/ Manager/Human Resources Business Partners on routine and non-routine inquiries. The HR Coordinator, Compensation and HRIS role will play a critical role in the supporting the organizational transition and transformation of 14 HCCSS organizations to Ontario Health atHome, specifically in supporting the organizational structure required to drive efficiency, and implementation of best practices across the Human Resources portfolio.

KEY RESPONSIBILITIES

• Maintain accuracy of pension entitlements for all staff throughout their career by entering enrolments, terminations, leaves, status updates, and retirements in HOOPP portal;
• Facilitate the free accrual process related to employee disability;
• Calculate HOOPP amounts owing for leaves and arrange employee payments;
• Assist with annual Member Data Collection process; and
• Assist employees and leaders with queries about the pension plan.
• Maintain accurate benefit coverage for all employees through communication with both staff and benefit providers via telephone and web sites, according to policy and contracts;
• Maintain spreadsheets for reconciliation of benefit billing, work with benefit providers and payroll department to resolve errors as needed;
• Monitor monthly billings from benefit providers and authorize payment;
• Calculate benefit payments owing for leaves and arrange employee payments;
• Assist LTD sponsor package paperwork;
• Prepare and send Rehabilitation Earnings statement to benefit provider for employees on gradual return to work plans;
• Provide headcount for EFAP provider; and
• Assist employees with benefits queries
• Acts as backup to HR manager for HRIS administration;
• Assists with report creation, running, and data analysis requests utilizing the HRIS system including, but not limited to, seniority listings;
• Enters position and employee status changes in HRIS system;
• Receives and responds to queries related to salary and other employee entitlements and resolves issues where identified; and
• Paid Time Off (PTO) Entitlements:
  • Calculates annual vacation allotments for all employees;
  • Prepares and audits vacation, float, and management upload documents;
  • Regularly calculates vacation, float, and management entitlements for all employees;(new hires, moving positions, etc.); and
  • Provides all necessary backup for audit purposes and payroll processing
• Orientation – Benefits and Pension
  • Conducts employee onboarding presentation for benefits and pension during orientation
  • Ensures that new hires have completed all required pension and benefit documentation
• Acts as first point of contact for benefit and pension providers and works to resolve employee claim issues
• Meets with employees regarding benefit or pension options on leave of absence, age 65, retirement, resignation, position type changes, etc.
• Other duties as assigned

What must you have?

Educational Qualifications and Experience

• Post-secondary degree or diploma in business administration or a related discipline (or equivalent combination of training and experience)
• Certified Employee Benefits certification (or equivalent certification) preferred
• CHRP or PCP designation or progress towards achievement preferred
• 2-3 years experience in benefits and/or pension role preferred
• 2-3 years experience in Human Resources or Payroll in a unionized environment
• Experience with an HRIS system
• Excellent administrative skills
• Superior client service orientation
• Prioritization, organization and time management skills
• Self-motivated and initiates follow-up as required
• Excellent verbal and written communication and interpersonal skills
• Problem-solving and decision making skills
• Computer literacy (intermediate to advanced level Microsoft Office; internet, E-mail, HRIS (QWF)
• Advanced knowledge of MS Excel including formula creation, spreadsheet design, etc.
• Active and engaged team contributor
• High attention to detail
• Discreet and confidential
• Demonstrated analytical abilities and judgement
• Ability to work independently as well as in a team setting
• Effective oral and written communication skills, problem solving skills, organizational and time management skills, analytical skills, ability to multitask and coordinate, project management and interpersonal skills
• Exchange information and provide informed guidance/advice using courtesy, confidentiality and tact to unionized and management staff
• Strong customer relationship skills to resolve issues and handle enquiries in a professional and timely manner
• Promote positive and productive customer relationships based on trust and credibility

What would give you the edge?

• Knowledge of services provided by Home and Community Care Support Services
• Ability to speak French or another second language

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan

What do I need to know?

STARTING DATE: As soon as possible

POSITION STATUS: Full-Time

HOURS OF WORK : Mon – Fri 8:30 a.m. to 4:30 p.m.

WAGES: $57,919.15 – $69,159.48 per annum

POST CLOSING : 4:30pm, June 19, 2024

Human Resources Coordinators are non-union staff members at Home and Community Care Support Services, Erie St. Clair

Who we are:

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you’re interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.

Equity, Inclusion, Diversity and Anti-Racism

Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.