Operations Experience Consultant

Permanent Full Time Ready for an amazing experience working closely with our top wealth firms aligned to Quadrus? Join the dynamic and enthusiastic Wealth Platforms team where you will be responsible for driving a key component of the team’s value proposition as an Operations Experience Consultant.This role is a differentiator for Quadrus, providing one on one customized consultative support to the top-level Wealth firms operating on the Quadrus dealer platform. What you will do

• Conduct needs analyses with firms: deliver one-on-one operations solutioning as you highlight the tools/resources available within the Quadrus and Canada Life wealth ecosystem
• Drive productivity and retained Quadrus business by:
• Engaging with our top wealth firms to optimize their business processes
• Sharing recent enhancements and best practices
• Collecting feedback from firms to help inform Quadrus’ path forward.
• Onboard and integrate new top firms into the Quadrus dealer platform.
• Drive + prioritize system change + enhancements by partnering with internal teams
• Incorporate and ensure guideline + policy compliance in the support model
• Remain current with changes being introduced to the firms from Quadrus

What you will bring

• 5+ years of experience in the financial services industry – ideally wealth related
• Creative problem solving: top firms are each unique - while tools and frameworks provide structure, tailored customization is key for successful engagements
• Solution focus: transform negative experiences to positive experiences, redirecting conversations to focus on solutions
• Adaptability: this role needs to constantly be aware of shifting and urgent priorities and challenges
• Excellent communication and presentation skills
• Ability to work independently and proactively.
• Ability to travel to firm sites and/or internal meetings
• Strong Microsoft software skills and Investment Centre knowledge is an asset.
• University degree or equivalent experience

The base salary for this position is between $74,500- $137,900 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Be your best at Canada Life- Apply today! Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.  We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected] . Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.