Advisor, Strategic Planning, Management and Evaluation

Advisor, Strategic Planning, Management and Evaluation 

Human Services- Social Development, Planning and Partnerships Division

Status: Regular Full Time 

Salary Range: $100, 172 to $125,213 per annum (plus comprehensive benefits) 

Work mode: Hybrid* see below for more details about this work mode. 

Location: 10 Peel Centre Drive, Brampton, ON

Hours of work: 35 Hours per week

Who we are:   The Strategic Planning, Management and Evaluation team works collaboratively with divisions within the Human Services department as well as community partners focusing on areas like housing, homelessness, early years and child care, income and social supports. We offer technical advice and/or support in the areas of system strategy development, operational planning, performance measurement/monitoring, evaluation of strategies and programs and overall continuous improvement.

The Advisor will lead large, complex and long-term initiatives, as well as act in a Project Advisory role on initiatives led by others. Also responsible for supervising, developing and motivating a small team who also possess technical skills in the areas mentioned above.

Team Structure:

Reports into Manager of Strategic Planning, Management and Evaluation

The Advisor leads a team of up to 3 staff who are in the roles of Specialist, Strategic Planning, Management and Evaluation

What you will do in this role:

• Provides technical advice/oversight in the areas of strategy, operational planning, performance measurement/monitoring, evaluation to ensure client outcomes are met; recognizing the role of municipal government and responsibilities of Service System Managers
• Lead and/or support the development of strategic/operational plans including the development and/or refinement of outcomes, measures, targets, data dictionaries and data collection tools to enable evaluation to determine impact and allow continuous improvement
• Work with stakeholders to conduct current state analysis, develop vision and mission, establish strategic priorities and initiatives, create performance measures and define accountability/responsibility
• Lead and/or oversee program and strategy evaluations completed or supported by the team
• Set processes, practices, and guidelines that will ensure strategic/operational plans and programs are sustainable, user-friendly, evidence driven and can enable continuous improvement and evaluation
• Lead capacity building efforts for technical disciplines within the team and across the department through development and piloting of standards, tools, processes and other knowledge-sharing activities and provide advice into the infrastructure
• Execute the strategic direction of the Human Services Leadership Team and/or provide support to their staff in the areas of strategic and operational planning, performance measurement and evaluation to achieve divisional and departmental goals
• Build strong and sustainable relationships with staff across the department, and those who share similar technical roles across the organization to ensure project success and aligned approaches
• Use strategic insight, acuity of local government, and knowledge of Human Services to ensure recommendations are feasible
• Supervise a small team of specialized staff responsible for supporting the development of system strategies, program logic models, performance measurement frameworks, conducting/supporting evaluations, process improvements and other deliverables as needed

What the role requires: 

• Master’s degree in research methods, public policy, social policy, Public Administration, Business Administration or a related field with at least 5 years experience with project management, change management, facilitation and client relationship management or an equivalent combination of education and/or experience
• 1 year of formal leadership/supervisory experience. Demonstrated ability to lead/supervise staff
• Expert knowledge of, experience with, and advanced training in strategic/operational planning, performance measurement, evaluation and/or continuous improvement
• Expert knowledge of performance management within the public sector
• Excellent computer skills including knowledge and experience in the use of computer software for statistical analyses, such as SPSS, Excel, PowerPoint

Skills/Abilities : 

• Excellent facilitation and knowledge translation skills with experience in adult education techniques
• Effective time management, analytical and critical thinking skills with the ability to meet deadlines and manage multiple priorities
• Ability to think strategically and translate thinking/deliverables to a non-technical audience
• Ability to influence and negotiate without direct authority
• Strong interpersonal skills to work with and motivate multi-disciplinary teams and to work with senior management, other divisions and staff
• Strong customer service orientation and ability to build a collaborative environment
• Skills in organizing resources and establishing priorities
• Ability to work independently with minimal direction
• Ability to engage and motivate staff to achieve desired goals
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:  

• Certificate in program evaluation and/or strategic planning
• Continuous Improvement certification (Lean Six Sigma - Green belt) 

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan (effective start date)
• Automatic enrolment into OMERS pension plan 
• Accrue Vacation on a monthly basis 3 weeks per annum 
• 3 Paid personal days and floating holidays 
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance 
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement (where applicable) and learning and development resources 

Work Mode & Job Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 10 Peel Centre Drive, Brampton ON   worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario. Hours of Work: 35 Hours per week

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.   

Interview: Our recruitment process will include video conference technology

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If this opportunity matches your qualifications and experience, please apply on-line.  

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and s ince 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.  

Recognized by Canada's Healthy Workplace Month® with the presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve. Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.