Sr. Human Resources Generalist

Who We Are

Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology. Just last year, Vista generated $1.508B in revenue through customized print products, signage, apparel, websites and more.

About the Role:

The Sr. Human Resources Generalist acts as a strategic partner to provide support and advice for labour and employment related matters, including the application of policies and procedures, employee dispute handling and resolution, conflict investigation and resolution, attendance management, discipline and performance management for a specific client group.

What You Will Do:

• Provides leadership, coaching and guidance to supervisors and employees regarding laws, regulations, policies, procedures and practices related to employee relations matters to ensure compliance and company-wide consistency
• Provides consultation, guidance and recommendations on outcomes to resolve employee relations issues, with a key focus on maintaining a positive employee relations climate
• Responsible for conducting employee relations investigations (both formal and informal) adhering to all internal and external standards
• Provides recommendations and input for policy changes and supports driving change management and integration of the change in the organization
• Responsible for counseling and guiding Managers and Team Member’s in the resolution of Team Member problems and/or responding to Team Member complaints
• Responsible to monitor and enforce consistent application of policies, as well as provide guidance and enforcement to management on the appropriateness of disciplinary and non-disciplinary actions
• Required to effectively partner with HR centers of excellence (HR Operations, Talent Acquisition, Disability Management, Learning and Development) to ensure effective delivery of services
• Collaborates with the business to identify and solve workforce challenges and shares information, knowledge and standard processes with the business
• Conducts research, and prepares reports on a variety of labour relations and legislative issues
• Partner with management to develop and implement fair and effective performance management practices, including coaching, feedback, and disciplinary action when necessary
• In partnership with Learning & Development, develops and delivers presentations to key business partners within the organization to maintain consistency and build trusting relationships to promote a positive work environment

What You Need:

• Post-Secondary Education in a related field required
• Professional development in labour relations, employment law and/or human resources management is desired
• A minimum of 5 (+) years’ experience in Human Resources with an emphasis in employee relations
• Experience within a non-union manufacturing environment is required
• Knowledge of HR policies
• Thorough understandings of compliance and regulatory issues regarding employee relations and employee data (e.g., ESA, Human Rights)
• Knowledge of “best-in-class” employee relations practice
• Expertise in dispute resolution procedures
• Ability to assess employment related risks and intervene with the appropriate level of involvement using internal or external resources
• Ability to represent the company to all internal partners on matters relating to employee relations
• Ability to collaborate with and advise corporate /business unit leaders on employee relations issues and to engage the appropriate internal or external resources in order to implement solutions
• Ability to flex work schedule in order to support the needs of a 24/7 fast-paced, manufacturing operation

About Us

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires