Administrative/Office Assistant

About the team:

Our team is a unit, filled with ambitious, creative individuals who want to enjoy coming to work and with each individual holding significance. Our designers are passionate, creative, and experienced. Holding design education backgrounds, each project is completed to the highest standard. They are diligent, dedicated, and innovative. A Lady’s Touch complete stages to a superior measure while working tirelessly to ensure client contentment. We have curated a client centric culture that ensures our larger goals align with customer demands and satisfaction.

If you want to be part of a dedicated, client and results-oriented team that ensures that the full potential of each employee is maximize and nurtured, you will have an amazing future with ALT.

• Administrative Tasks: Performs a variety of administrative tasks to support the operations of the business, such as entering and updating data, drafting and preparing a variety of documents, cheduling the team and maintain and organize schedules for team members, including arranging meetings, appointments, and travel itineraries.
  
• Client support: Provide assistance to clients with inquiries, scheduling, and general support to ensure a positive experience with the coaching services.
  
• Document management: Organize and maintain digital and physical documents, including client files, coaching materials, and administrative records, ensuring accuracy and confidentiality.
  
• Meeting Organization: Provides administrative support for organizing, coordinating, and producing virtual meetings to ensure they run smoothly.
  
• Reporting: Provides various simple reports, on a scheduled or ad-hoc basis, on activities of the department/coaching sessions/event to support ongoing operations and strategic planning.
  
• Documentation: Drafts and updates documents for internal use on procedures, processes and systems related to the incumbent’s responsibilities.
  
• Customer Communication: Serve as a point of contact for customer inquiries and requests directed to the appropriate department. Respond promptly and professionally to emails, phone calls, and other forms of communication.
  
• Special projects: Support coaches and management with ad hoc projects such as marketing campaigns, event planning, or research initiatives to contribute to the companys growth and success.
  
• Vendor Coordination: Assist in coordinating with vendors and suppliers to ensure timely delivery of goods and services. Process invoices and maintain records of vendor payments.
  
• Coordinate/Assisting Events: Assist in the planning and coordination of marketing events such as events, in-office training, and promotional campaigns. This includes arranging logistics, preparing materials, and liaising with vendors and partners.