National Account Manager, Merchandise

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Job Description - National Account Manager, Merchandise

PURPOSE OF THE POSITION:

CPKC is looking for a sales professional to manage key merchandise customers. The candidate will lead the generation of quality revenue growth, revenue retention and value through new business development, line haul extension, contract negotiations/renewals and execution of price strategies. The candidate in the position will establish a deep market, industry and regulatory knowledge that develops and maintains effective relationships with customers and key stakeholders that positions CPKC for future revenue growth. 

POSITION ACCOUNTABILITIES:

  • Develop and execute account and commodity sales strategy
  • Assess and mitigate key risks to the business strategy
  • Meet yield, price, total revenue targets and standards
  • Lead the development and execution of contract renewals implementing effective negotiating strategies
  • Develop creative solutions and make good value trades during negotiations
  • Identify, qualify and secure key business development opportunities
  • Develop customer relationships with key current and future customers, partners and stakeholder organizations as required to achieve the business strategy
  • Effectively communicate terms of sale and collaborate with key stakeholder groups on service standards to facilitate execution and measure the reliability of the product sold to customers
  • Gather market and customer intelligence and ensure it is communicated to key internal stakeholders
  • Ensure the Opportunity Pipeline is deep and robust with revenue growth opportunities
  • Manage multiple large projects with extended sales cycle
  • Build and mentor an exceptional sales organization and growth culture
  • Work closely with our operating and asset management team to ensure execution on transportation service
  • Exemplifies CPKC Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders

POSITION REQUIREMENTS:

  • Bachelor’s degree in business, marketing, supply chain or related discipline OR equivalent professional work experience
  • Minimum 3 years of professional experience within the transportation, logistics, or supply chain industry
  • Professional experience managing larger, high profile, national accounts
  • Decision making and problem solving skills
  • Must be able to execute in the very tactical short term and longer term in excess of a year
  • Excellent influencing and negotiation skills
  • Strong written and verbal and presentation communication skills
  • Financial acumen, financial analysis skills
  • Experience with contract negotiation
  • Ability to travel up to 25-50% across the network
  • Flexible and competitive benefits package
  • Employer Funded Retirement Plan
  • Employee Share Purchase Plan
  • Sales Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Drug Test Elements:

CPKC is committed to the safety and health of its employees and the general public.  All new hires are required to undergo a drug screen.  We appreciate your cooperation in keeping CPKC safe and drug free. 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

  • Criminal history check
  • Reference check
  • Driver’s License Verification
  • Last 3 years of driving history
  • Social Security number verification

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities.

  • Req ID: 102691
  • Department: Sales & Marketing
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Chicago, Illinois
  • Country: United States
  • % of Travel: 20-30%
  • # of Positions: 1
  • Job Available to: Internal & External

#LI-EF +1

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