Operations Manager

About us

MPAQ Automation Inc. is a supplier of software and plant automation systems to concrete producers across Canada, the US and the Caribbean. We maintain a flat organizational structure and a friendly environment. We react quickly to the needs of our customers, use the latest technologies and provide outstanding customer support. 

Our products consist of automation systems designed to control plant equipment (scales, valves, conveyor belts, etc.), as well as dispatch systems to schedule and deliver orders, monitor vehicles via GPS, and optimize production workload across multiple plants.

About the Operations Manager position

We are seeking an experienced operations manager to oversee day-to-day operations and logistics at MPAQ. This role will report to the chief operating officer, directly supervise one to two administrative team members, and work closely with department heads to ensure the company operates efficiently and effectively.

The successful candidate is a strategic thinker with strong leadership, problem-solving, and communication skills. A technical background is a strong asset, as the operations manager will need to develop an in-depth understanding of our products, services, and the industrial sector we serve.

This is a full-time, long-term career opportunity in a small company environment, with the possibility of advancement to director/senior level in the future. Please note this role will require mainly in-person work at our Mississauga office.

Responsibilities

• Carry out a range of day-to-day operations and logistics tasks related to order management, distribution, inventory, administration, client relations, etc.

• Track cross-department deliverables and streamline workflow processes

• Supervise administrative/bookkeeping team and resolve issues as they arise

• Track and manage staff PTO, per diems, benefit plans, etc.

• Document, update, and answer questions about company policies

• Assist with team hiring, training, onboarding and offboarding

• Draft company-wide communications and plan staff events

• Ensure compliance with federal and provincial health and safety regulations

• Support the executive team by participating in long-term planning and strategy

Requirements

• Minimum 5 years working in operational roles
• Post-secondary degree in business administration or related field
• Experience in financial analysis, budgeting and accounting
• Familiar with business software such as QuickBooks, Microsoft Office, Jira, etc.
• Excellent communication, leadership, interpersonal and organizational skills
• Background in technical/software B2B products, the engineering/industrial sector or related sector
• Proficiency in Spanish and/or French is an asset

Compensation and benefits

• Competitive annual salary
• Extended health and disability insurance benefits
• Paid vacation and personal days

If you're interested, please send your resume and cover letter before May 31, 2024. We will be interviewing candidates on a rolling basis.