Operations Manager/ Company Representative

Furniture Connection (FC) is involved in the following major business services geographically covering western Canada (Saskatchewan to British Columbia):

• Furniture & accessory rental for home staging
• Furniture & accessory rental for living and temporary relocation
• Furniture & accessory rental for insurance cases
• Furniture & accessory rental for events and production
• Furniture & accessory rental for office space

To Address All The Above Rental Purposes, FC Over The Years Has Developed a State-of-the-art, Client-friendly Rental Process And Built Up a Significant Inventory Of The Following Goods That Are Stored In An Organized Manner At The FC Warehouses

• Household furniture (for bedrooms, dining areas, living rooms)
• Office furniture
• Décor, art, accessories, floors, table light fixtures, etc.
• Small appliances, electronics, kitchenware, dinnerware, bath and bedding packages, etc. – typically used to support the relocation of individuals

Warehouses typically have an area dedicated to furniture inspection, repair, and upkeep that is equipped with all the necessary tools, hardware, and accessories. FC has its own fleet of trucks/delivery staff at all locations. The FC operations manager/company representative (FC ops manager) will ultimately be responsible for overseeing all operational activities of the FC Vancouver branch in full coordination with the Calgary office and any other operating areas of the company. Following established procedures, the FC ops manager will allocate necessary company resources towards the strategic, safe and timely implementation of all the projects and jobs to the satisfaction of our clients. To achieve the above, the FC ops manager will spearhead the hiring and training of new employees, manage jobs and projects, look after regional company assets and enforce compliance with company processes and procedures. To facilitate company growth, the FC ops manager, with assistance and in concert with general management, will actively and consistently participate in and initiate a wide spectrum of business development and marketing initiatives. The routine responsibilities of the FC ops manager will include, but not be limited to, the following:

• Management of office and warehouse staff; FC contractors
• Promoting safe behavior of FC employees by ensuring awareness and compliance with the company safety policy
• Assisting FC general management in all business development and marketing efforts
• Addressing client inquiries, the provision of quotes and commercial proposals on new jobs
• Organization and coordination of rental and staging jobs with clients and staff
• Supervision and management of contracts and invoices and processing of payments
• Oversight of FC trucks and assets, supervision of maintenance, and movement of inventory

The FC ops manager is expected to have the following major skills:

• Capability to work in a fast-paced small business environment; a multi-tasker with a high level of accuracy and organization
• Good appreciation of logistical operations in support of local material moves
• Strong leadership and management skills
• Good knowledge of medium size business operations, basic accounting, and inventory control systems
• Strong written and verbal communications skills
• Solid computer skills
• Prior experience working in the furniture/interior decoration industries is an asset
• A valid driver’s license and clear driving record
• Flexibility to travel between company regional offices and for business/ procurement meetings in North America and beyond

This is a full-time position, and FC offers competitive compensation with benefits available upon completion of probation. Please send a brief introduction and your resume to the following email address [email protected]