Packaging Associate

ABOUT LGC STANDARDS: LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Description

Job Purpose

The incumbent for the position will work in the afternoon shift (2:00pm to 10:30pm) playing an active role in the day-to-day activities within shipping and logistics department including inventory management, daily picking, packaging, processing, and shipping of customer orders in a safe, high quality, and timely manner. This individual will be cross trained to support and coordinate all aspects of transportation of outbound orders, tracking shipments, and communicating with clients, customer service, tech support, freight carrier services and third-party service providers and help customers resolve shipment issues and complaints when they arise. The ideal candidate will be a highly talented individual with solid work ethic, proven experience in shipping and logistics environment. This individual will be a forward-thinking, high-achiever who enjoys working in a collaborative, fast-paced environment focused on continuous improvement. All work responsibilities will be performed carefully and accurately to meet the high-quality standard of the company.

Key Responsibilities

Manage Shipment Inventory

• Receive dispensed compounds from Finished Goods and accurately assign inventory locations
• Organize shipment inventory to ease picking for customer order
• Processes and documents return as required following established procedures
• Performing regular stock checks and reporting any issues to the supervisor
• Maintain proper organization of work and storage area
• Investigate and correct discrepancies in reported quantities and locations of all inventories

Pick and Pack Shipments

• Maintaining inventory levels of all shipping supplies, including boxes, packing tape, labels, pouches, etc
• Print shipping documents (delivery notes, CoA, SDS etc…)

• Pick, verify, seal and packs products based on daily customer orders
• Meets shipping specifications of customer orders in a timely manner
• Monitors product quality for all shipments, reporting problems to mitigate safety issues and improve customer satisfaction
• Utilizes continuous improvement mindset and assists in identifying opportunities to improve processes
• Maintains a clean, sanitary, and safe work area adhering to 5S principles.

• Package and assemble orders to be shipped, ensuring proper packaging procedures are used and all required documentation is in place
• Package and assemble orders of Dangerous Goods materials, cold pack and dry ice as needed
• Pick items for customer orders using Cedar Bay software
• Communicate any potential issues to the Team Lead and the Manager, Shipping & Logistics
• Work closely with chemical compounds including ones that are potentially toxic or classified as Dangerous Goods
• Required to wear Personal Protective Equipment (PPE) while handling chemicals
• Ensure a safe and clean work environment by keeping shelves, packing area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.

Process Shipments

• Cross training to process orders and shipping products to customers using the ERP system IFS and shipping software
• Tracking packages through different shipping stages such as pickup, transit, and delivery
• Provide any necessary coordination with freight companies regarding shipments

Follow Safety Regulations

• Adhere to health & safety policies and quality standards
• Maintain and follow all regulations, including wearing proper protective gear while working in shipping environments

Perform Other Duties

• Perform other duties and complete additional projects as assigned

Qualifications

Education Requirements

• Diploma or Bachelor's degree in Supply Chain Management or Logistics or Transportation or another related field preferred.
• Knowledge of Transportation of Dangerous Goods (TDG) and IATA Certification will be an asset
• Completed Criminal Background Check

Competencies Required

• Previous working experience as a picker, shipper, packager or logistics associate for 1-3 year(s)

• Excellent organizational, interpersonal and time management skills
• Extremely well organized, detail and deadline orientated
• Excellent communication, negotiation, and customer service skills.
• Good command of the English language
• Strong problem solving and customer service skills
• Previously worked with a balance with good knowledge of measuring units
• Proficient computer skills, including Microsoft Office Suite
• Self-starter: task oriented with ability to manage multiple initiatives simultaneously in a fast-paced working environment
• Familiarity with handheld scanning equipment preferred
• Comfortable with Enterprise Resource Planning programs and tools
• Experience shipping items through different shipping carriers will be an asset (e.g. FedEx, UPS, DHL, etc.)
• Ability to multi-task and influence decision making processes and activities
• Ability to work in the freezer at -20 °C for short periods

Physical & Working Conditions/Hybrid Work

• Ability to physically stand, bend, squat, and lift up to 25-30 pounds
• Ability to spend extended periods of time sitting in front of a computer
• Must be available to work afternoon shift 

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. 

OUR VALUES

• PASSION
• CURIOSITY 
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website

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