Senior Event Manager, Technology & Operations

Job Summary

Job Description

What is the opportunity?

In this role you will be responsible for supporting and managing events for RBC Technology & Operations “T&O” and the Transformation & Chief Operating Office “TCOO”.  

As a Senior Manager, Events, you will act as the onsite Meeting Manager, Executive Producer and Technical Director for all selected T&O events.  Managing internal and external RBC events, T&O engagement events, leadership conferences, meetings and employee contests on behalf of internal partners and executives, including communication requirements. As the Senior Manager, you will work closely with the Director, Performance & Events, Technology & Operations on managing, planning and execution of T&O wide events, including leading team members, event logistics and creating an exceptional attendee experience.

What will you do?

• Provide Support to the Director while managing various events the team is engaged with, including leadership events for the Group Head of T&O, as well as TCOO town halls, galas, engagement events, and meetings on behalf of internal partners.  
• Guide Event Coordinators, Event Managers, committee’s and cross enterprise stakeholders to help lead, plan and project manage T&O signature events, such as Catalyst and other T&O wide engagement events.
• Responsible for the implementation of event management needs and logistics for high profile T&O signature events as required. This includes but is not limited to: negotiating supplier/vendor contracts; event theme design and decor; production management, agenda development; leading committees and confirming members, identifying key objectives; logistical details as appropriate for each event. 
• Act independently in the creativity, design and management of selected T&O events including managing large budgets.
• Project manage enablement & engagement opportunities across T&O through collaboration with business partners.
• Lead the negotiation and completion of new and renewal contract agreements, evaluating and negotiating rights/rates/terms & conditions, presenting opportunities, options and recommendations to senior stakeholders/business leaders and manage the contracts through the legal and procurement process.
• Communicate with internal business partners and internal & external suppliers in a skilled and professional manner.
• Manage and oversee all supplier activity during events, including, but not limited to, event related video production, staging, facility staff and audio-visual production.
• Create and produce event related communications including agenda creation, script writing, executive briefs, reports, critical paths, pre-event plans, registration, proposals and reconciliation of budgets and post-event summary reports.
• Ability to understand, influence, negotiate and motivate Senior Executives and other partner groups is necessary to be successful in this job.
• Potential for people management opportunities in the future.
• Oversee the ongoing maintenance of the T&O Event Hub website and research, write and grow the content, including templates and tutorials.
• Use your senior experience, to problem solve as necessary to ensure a smooth outcome.
• Keep current on industry news and trends.

What do you need to succeed?

Must-have:

• Application should be with a cover letter
• Minimum 8 -10 years of industry and leadership experience associated with large scale corporate meeting/event planning (in-person and virtual).
• Proven leadership in event management, organization and budgeting skills, prioritizing, project management, and multi-tasking to meet conflicting demands, with the ability to identify challenges and propose solutions.
• Proven relationship management and effective verbal and written communications skills, strong customer service orientation, ability to interact effectively with senior level management.
• Superb ability to work effectively and collaboratively in a team environment, strong initiative and self-reliance skills with the ability to function autonomously.
• Flexible attitude, teamwork and cooperation skills; collaboration, relationship building skills, sound judgement, diplomacy and discretion.
• Ability and willingness to travel within the GTA area for various event locations/sites and internationally as required (will be scheduled in advance)

Nice-to-have:

• Certified Meeting Professional (CMP) designation
• Technologically savvy, specifically with WebEx (Meetings, Webinars, Teams), expert knowledge of webcasting (Audio and Video), Video Conferencing
• Excellent proficiency with MS Office Programs (PowerPoint, Excel, Outlook, and Word).
• Undergraduate degree and/or Graduate degree (Event Management, Business Administration, Communications), preferred.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-Hybrid

#LI-POST

Job Skills

Corporate Event Management, Creativity, Customer Relationship Management (CRM), Decision Making, Event Management, Event Planning, Group Problem Solving

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-10

Application Deadline:

2024-04-24

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.