shipping coordinator

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting

• Transportation
• Freight forwarding

Responsibilities

Tasks

• Establish work schedules and procedures
• Co-ordinate activities with other work units or departments
• Monitor movement of supplies and materials between departments
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Co-ordinate traffic flow of supplies
• Train workers in duties and policies
• Co-ordinate, assign and review work
• Communicate with ships, aircraft and other remote operations
• Dispatch personnel according to schedules and work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Plan, organize and oversee operational logistics of the organization
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• Monitoring and tracking software
• MS Access
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows
• MS Office

Service experience

• Trucking

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative