Warehouse Manager

Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers.

Position Summary:   

The Warehouse Manager is accountable for ensuring the safe, productive, reliable, timely execution, and monitoring & analysis of all warehouse and inventory control operations within the DC, while supporting all restaurants within its designated region. This role leads and supports the warehouse operations within this 24-7 multi-temp environment. The role is responsible for achieving safety, service and finance goals, through continuous improvement initiatives, innovation and through leadership of the warehouse supervisory team, the inventory control team and warehouse employees.

Position Responsibilities may include, but not limited to:

• Safety
  • Responsible for the safety of all employees and visitors through compliance of Martin Brower’s Health & Safety policies and provincial legislation
  • Investigation of accidents and incidents to ensure all reporting is completed
  • Develop and administer safe warehouse training programs
  • Actively promote health, safety and wellness to prevent injuries and accidents
  • Participate in Joint Health and Safety Committee meetings as required, as the senior management member responsible to respond to recommendations and safety issues/concerns raised
  • Conduct workplace inspections, identify hazards and resolve safety related concerns
  • Ensure complete and thorough implementation of all preventative or remedial safety measures
  • Ensure that all injuries, near misses and damages are properly investigated and reported according to Martin Brower procedure and standards; problem solving to identify root causes to prevent recurrences
  • Ensure that department supervisors are effectively managing the Modified Work Program
  • Ensure department recognizes and operates in an environmentally competent manner
• Leadership, Morale, Relationships and Communications
  • Act as a Leader in order to achieve Martin Brower Goals and Objectives
  • Display teamwork and maintain a positive attitude
  • Develop and maintain effective working relationships
  • Communicate goals, objectives, strategies, results and plans
  • Participate in training, inspection, investigation and continuous improvement programs
  • Foster an environment of positive employee relations and employee involvement
• Operations:
  • Develop and administer cost effective operational schedules
  • On-going warehouse employee/inventory control/supervisor training
  • Responsible to ensure that department achieves operational goals (monthly, quarterly, yearly basis)
  • Ensure weekly Pride (key performance indicators) reporting is complete and accurate
• Financial Responsibilities:
  • Manage day-to-day operational expenditures
  • Prepare monthly, quarterly and yearly financial reports detailing departmental goals, Identifying variances from budget, reasons for variances and in necessary actions needed to reduce costs
  • Monitor and control variable departmental costs on daily/weekly basis.
  • Review and approval of weekly payroll
  • Analyze current and future equipment requirements and prepare business cases if needed
  • Maintain statistical information of warehouse employees, inventory control, equipment, operational schedules and service levels to monitor performance
• Leadership, Morale, Relationships and Communications
  • Act as a Leader in order to achieve Martin Brower of Canada’s Goals and Objectives
  • Demonstrate teamwork and maintain a positive attitude
  • Develop and maintain effective working relationships across the company
  • Ensure a high level of interactivity to maximize co-operation between all departments
  • Communicate goals, objectives, strategies, results and plans
  • Participate in training, inspection, investigation and continuous improvement programs
  • Foster an environment of positive employee relations and employee involvement
  • Establish and maintain a positive working relationship with the union Chairperson and Stewards
• Employee Management:
  • Responsible for the hiring, testing, training, and direction of Department Supervisors
  • Responsible for the hiring of Warehouse and Inventory Control employees
  • Assist in the development and regular updating of training plans and ensure effective implementation and use of resources
  • Create and administer work schedule for Warehouse/IC department
  • Conduct performance reviews for Supervisors and IC Coordinators regarding salary changes, developmental requirements, promotions etc.
  • Review of Job Rotation and Attendance Management
  • Oversee labour relations by managing grievance procedures, discipline, employee concerns, etc., within the parameters of the collective agreement
• Facility & Equipment:
  • Ensure compliance with industry, company and sanitation standards, including making sure physical plant and warehouse equipment is free from hazards and meets legislated requirements
  • Maintain a database for warehouse equipment and facilities; recommend to management equipment that improves operational excellence, organizational leadership or improved earnings/reduced cost
  • Develop facilities design and improvement plans to management and recommend changes to management that increases work efficiency, which have a positive impact on safety, quality, productivity, including process, procedure, layout, schedule, or staffing changes
  • Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
  • Other projects or duties as assigned

Required Skills and Experience:  

• University degree / College diploma in logistics or equivalent experience
• Minimum three to five years progressive warehouse and inventory control management experience, with a focus on strong leadership and relationship building skills
• Experience in a high-velocity distribution environment would be a strong asset
• Strong work ethic
• Excellent time management skills, ability to manage multiple priorities
• Strong, interactive team player
• Integrative thinker and excellent problem-solving skills
• Excellent communication and presentation skills (verbal and written)
• High initiative and self-motivation
• Ability to produce accurate and timely reports
• Strong knowledge of Microsoft Office; (MS Word, Excel, Access, Power Point etc.)
• This position must pass a post-offer background and drug test

Physical Demands and Work Environment :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.