IT Business Process Analyst

Who We Are:

Established in 1986, Ground Effects has grown to become a multi-faceted supplier of interior and exterior accessory components for the automotive industry. We are a global company, headquartered in Windsor, Ontario.

At GFX, we have created a culture that values long-standing employees and excellence in everything we do. Employees can expect to be a part of a great team that values safety and quality.

Ground Effects is looking for a IT Business Process Analyst to join our team in Windsor, Ontario. Our ideal candidate is a self-motivated team player with good communication and organizational skills and would be responsible for, but not limited to, the following:

We are looking for a Business Analyst who will be a vital resource for our ERP, Enterprise Data Management, and Project Management Office (PMO). The BA will support and ensure the successful completion of analytical, building, testing, and deployment tasks of various IT and Business Process Improvement Projects. Experience in ERP Systems, Quote to Cash and Design to Build process is mandatory.

RESPONSIBILITIES:

• Business Relationship Management, Demand Management and Project Management Office (PMO):

o Work with key business customers to define project scope and identify and prioritize requirements.

o Work with PMO to facilitate demand prioritization and other PMO-related processes.

o Help the Business define reporting and system process requirements.

o Own and develop a relationship with the business and external partners, working with them to optimize and enhance our systems and integrations.

• Business champion (a bridge between IT and the Business) for the assigned Business Unit:

o Report on familiar sources of technical issues or questions and make recommendations to the business.

o Constantly look for ways to improve monitoring, discover issues and deliver better value to the organization.

• IT Governance/ Change Control and Quality Assurance:

o Perform or coordinate quality assurance testing for all assigned work.

o Communicate key insights and findings (QA issues/ Bugs) to the project team.

o Prepare QA documentation and present changes to the Change Control Board.

• ERP and Master Data Management Analysis.

o Process Definition, Solution Design, Configuration, and Data Mining.

o Facilitate the design, implementation and communication of customer-focused solutions.

o Conduct Process Mapping.

o Define configuration specifications and business analysis documentation.

o Interpret data, analyze results using statistical techniques, and provide ongoing reports.

o Filter and “clean” data by reviewing key performance indicators to locate and correct master data problems.

o Assist with developing and implementing data collection systems, analytics, and other strategies that optimize statistical efficiency and quality.

REQUIREMENTS:

• A Degree in IT, Mathematics or Computer Science, Information Management, or Statistics

• Project Management Professional Certification

• 3 years in the IT field.

• 3 years of proven working experience as a Data Analyst or Business Analyst.

• Previous experience in Business, Quality Assurance, Engineering or Manufacturing.

• 5 years in IT with technical expertise in data models, database design, data mining, and segmentation techniques preferred.

• 5 years as a Business Analyst with strong knowledge of and experience with reporting packages (Business Objects etc.), databases (SQL, etc.), and programming languages (C#, XML, JavaScript, or ETL frameworks) preferred.

• Excellent verbal and written communication skills

• Strong analytical and problem-solving skills

• Ability to evolve with a rapidly changing environment and anticipate changes in technology.

• Knowledge of current and emerging technologies

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

• Adept at queries, report writing, and presenting findings.

• Proven experience in eliciting requirements and testing.